Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
Different shipping prices based on vendor country – WooCommerce + WCFM Marketplace + PacketaBy Pavlina0 Answers · 5 ViewsLast ticket: 03 Sep, 2026 17:18 · Pavlina
03 Sep, 2026 17:18
Pavlina
Pavlina
Compatibility Problem With Advanced Product Fields for WooCommerceBy lvlp13141 Answer · 24 ViewsLast ticket: 31 Aug, 2026 11:31 · Alex Dev
Follow-up on MYR to USD checkout conversion – Converting based on MYR fixed pricing & shipping ratesBy Bennett1 Answer · 24 ViewsLast ticket: 31 Aug, 2026 11:18 · Alex Dev
Cart page doesn't recalculate totals on currency switch (Checkout works correctly)By skh.umamahfaiza9@gmail.com3 Answers · 45 ViewsLast ticket: 27 Aug, 2026 12:37 · Alex Dev
PayPal payment fails with CURRENCY_NOT_SUPPORTED for MYRBy vockoo1 Answer · 46 ViewsLast ticket: 24 Aug, 2026 11:31 · Alex Dev
When switching currencies, the unit of the fee changes, but the amount remains the same.By Young12 Answers · 108 ViewsLast ticket: 24 Aug, 2026 11:22 · Alex Dev
Composite products spinner never stops when Fox is activatedBy northarm · 22 Answers · 187 ViewsLast ticket: 13 Aug, 2026 21:44 · northarm
13 Aug, 2026 21:44
northarm
northarm
Product Variation Price Not Updating with FOX Currency Switcher + WooCommerce Custom Product AddonsBy D E C Y B E R1 Answer · 47 ViewsLast ticket: 13 Aug, 2026 21:33 · Alex Dev
Backend currency conversion issuesBy northarm3 Answers · 62 ViewsLast ticket: 13 Aug, 2026 21:17 · Alex Dev
Setting backend prices in EUR/USD and displaying them as TRY on frontendBy Fatih1 Answer · 83 ViewsLast ticket: 13 Aug, 2026 21:16 · Alex Dev
Cache setting not workingBy digitallion · 22 Answers · 533 ViewsLast ticket: 10 Aug, 2026 13:03 · Alex Dev
Price Rounding Issue with taxBy Holland Child3 Answers · 42 ViewsLast ticket: 10 Aug, 2026 13:00 · Alex Dev
Fox breaking Cloudflare APO cachingBy Hero18 Answers · 215 ViewsLast ticket: 07 Aug, 2026 11:57 · Alex Dev
Fixed price (ARS) not sent to payment gateway — raw USD amount charged instead (confirmed on classic checkout too)By gestionsolcepeda1 Answer · 41 ViewsLast ticket: 07 Aug, 2026 11:50 · Alex Dev
Fixed price (ARS) not applied on product variations — customer charged wrong amountBy gestionsolcepeda1 Answer · 43 ViewsLast ticket: 07 Aug, 2026 11:43 · Alex Dev
[FOX LABS] Flexible Product Fields PRO – add-on prices show wrong currency symbol on product pageBy GrzZag1 Answer · 54 ViewsLast ticket: 03 Aug, 2026 18:29 · Alex Dev
Issues with cached pages ajax and currency switched after update 2.4.9By Fran11 Answers · 167 ViewsLast ticket: 03 Aug, 2026 18:23 · Alex Dev
Only US$ currency automatically updatedBy guwe7 Answers · 104 ViewsLast ticket: 03 Aug, 2026 18:06 · Alex Dev
Can't Input Comma In Woo Price FieldsBy littlepanda5 Answers · 73 ViewsLast ticket: 31 Jul, 2026 12:21 · Alex Dev
Floating Widget Not Working on HomePagesBy sammydiaz19855 Answers · 93 ViewsLast ticket: 30 Jul, 2026 18:39 · Alex Dev
Euro sign disappearedBy Holland Child5 Answers · 117 ViewsLast ticket: 27 Jul, 2026 13:00 · Alex Dev
v2.5.0 breaks order confirmed checkout pageBy Al1111 Answer · 62 ViewsLast ticket: 27 Jul, 2026 12:22 · Alex Dev
Bug report — WooCommerce Currency Switcher (FOX) 2.5.0By jgrant@spiritualme.life1 Answer · 101 ViewsLast ticket: 27 Jul, 2026 12:21 · Alex Dev
Different pricing tiers for each product in EUR / CHFBy Roland3 Answers · 82 ViewsLast ticket: 21 Jul, 2026 12:24 · Alex Dev
iThemeland Free Gifts For WooCommerceBy lukecb8 Answers · 115 ViewsLast ticket: 21 Jul, 2026 11:51 · Alex Dev
Possible FOX Currency Switcher Bug – USD (Base Currency) Inconsistency & CTX Feed Integration Issue.By saadshah1 Answer · 76 ViewsLast ticket: 13 Jul, 2026 11:41 · Alex Dev
Currency Selection Not Working Correctly After v1.4.9 UpdateBy manjeetsire2 Answers · 131 ViewsLast ticket: 01 Jul, 2026 20:54 · Alex Dev
Currency Switching Not Working When (No GET Data in Link) Is Enabled After Update to v1.4.9By manjeetsire2 Answers · 132 ViewsLast ticket: 01 Jul, 2026 20:53 · Alex Dev
Pre-Sales Inquiry: Staging Domain License Usage and Checkout Currency Issue with FOX ProfessionalBy ABT5 Answers · 133 ViewsLast ticket: 29 Jun, 2026 16:59 · Ross
FOX Currency Switcher Pro v1.4.9 - Currency selector not working on cached pages + rollback requestBy BRACH3 Answers · 118 ViewsLast ticket: 22 Jun, 2026 11:00 · Alex Dev
Product price in single product is being replaced and HTML strippedBy ubeo2 Answers · 85 ViewsLast ticket: 17 Jun, 2026 20:36 · Ross
Caused the discount rate to be displayed in the wrong location.By Wan1 Answer · 72 ViewsLast ticket: 15 Jun, 2026 21:41 · Ross
FOX and B2BKing + WPC Grouped productsBy dudlaj7 Answers · 112 ViewsLast ticket: 09 Jun, 2026 19:03 · Alex Dev
The order amount cannot be correctly identifiedBy Yang3 Answers · 342 ViewsLast ticket: 08 Jun, 2026 12:24 · Alex Dev
Custom Currency not displayed for each payment gatewayBy Sergio3 Answers · 116 ViewsLast ticket: 02 Jun, 2026 11:13 · Alex Dev
Unable To Refund Order - Invalid Refund AmountBy littlepanda14 Answers · 306 ViewsLast ticket: 27 May, 2026 12:37 · Alex Dev
PayPal refunds fail when currency switcher plugin is activeBy Deadly Print Studio11 Answers · 260 ViewsLast ticket: 26 May, 2026 14:32 · Alex Dev
We are facing an issue with FOX Currency Switcher on our WooCommerce website while using NitroPack caching.By JEET1 Answer · 126 ViewsLast ticket: 25 May, 2026 13:01 · Alex Dev
Show Multicurrency Price in checkoutBy winsomebytah1 Answer · 105 ViewsLast ticket: 25 May, 2026 12:51 · Alex Dev
FOX - WooCommerce Currency Switcher Professional | Single product in other currencyBy Aris1 Answer · 129 ViewsLast ticket: 18 May, 2026 12:52 · Alex Dev
ug report: incorrect _woocs_order_rate persisted on orders, causing inflated WooCommerce Analytics totalsBy mai_studiopasacademy5 Answers · 180 ViewsLast ticket: 14 May, 2026 11:11 · Alex Dev
Currency Exchange Rate Conversion Issue?By Sun7 Answers · 178 ViewsLast ticket: 11 May, 2026 12:04 · Alex Dev
Plugin not working properlyBy callmeritesh1 Answer · 96 ViewsLast ticket: 11 May, 2026 11:52 · Alex Dev
Force currency by Polylang language/URL instead of GeoIP - FOX free versionBy Umit4 Answers · 167 ViewsLast ticket: 01 May, 2026 17:01 · Alex Dev
displays as CAD $118, but when added to the cart, it changes to CAD $204By alenijames1 Answer · 127 ViewsLast ticket: 30 Apr, 2026 19:54 · Alex Dev