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iThemeland Free Gifts For WooCommerce

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

we use the FOX currency change plugin Currency Switcher Professional for WooCommerce and iThemeland Free Gifts For WooCommerce.

If the currency changes, the terms and conditions do not accept the conversion to the new currency.

If the term is 2000 CZK and it switches to Euro, it takes it as 2000 Euro.

Is there a solution?

Thanks for your help

Hello

Thank you for the details. What you are describing is a compatibility matter between FOX – Currency Switcher Professional and the third-party iThemeland Free Gifts For WooCommerce plugin. The Free Gifts plugin stores its threshold (e.g. 2000 CZK) as a plain number and does not run it through the currency conversion, so when the currency is switched to Euro it keeps reading the value as 2000 EUR instead of converting it.

This kind of cross-plugin integration is something we can look into under our WOOCS Labs program. Please read the details here first:

https://currency-switcher.com/woocs-labs

If you would like us to investigate, we would need the following from you:

  1. Set up a staging site that reproduces the issue (a copy of your live site is fine).
  2. Record a short video showing the problem — the threshold in CZK, the currency switch, and how it is then treated as EUR.
  3. Provide access to that staging site, both WP admin and FTP.

Please note that because this is an incompatibility between two separate plugins, we cannot guarantee a fix in advance — but with the staging access and video we will do our best to find a working solution.

Looking forward to your reply.