Backend currency conversion issues
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Running version 1.4.9 of Fox. Our store is CAD but supports USD. When a USD order needs to be edited in the back end, I notice 2-3 bugs (it looks like one recent ticket may have fixed one of these at least).
To reproduce, I created an order in the backend and set its currency to USD, then
- adding a product to a USD order will create it using the CAD store value AND show all items already there with CAD currency
- but immediately refreshing the page will restore the correct USD codes
- but the item added has to be manually edited to the USD amount and the order saved
- but if the order still needs to be recalculated (if tax is due) which will change all the displayed currency codes to CAD!
- but refreshing the page or saving the order will fix the display
So to work around those things for the time being when editing a USD order:
- add the new item to the USD order
- correct the price to the USD amount
- recalculate if needed
- refresh the page to verify currency codes are all correct
- save the order
So the biggest bug is that adding items to a USD order in the backend adds them with the store value without converting to USD automatically, which it seems like it should. The other issues are disconcerting display issues. I can provide screenshots if you want them.
I am trying to stick with version 1.4.9 because of another bug I raised to do with the purple spinner on composite products with optional components. You provided a code snippet that only worked with 1.4.9 and not 1.5.1.
John
Hello John
Thanks for the detailed steps, that helped a lot.
I could not reproduce this behaviour on the current build - adding a product to an order in another currency converts correctly here, and the currency codes stay consistent. Part of what you describe was already fixed some time ago, and I believe the fix for the issue we were chasing separately went into the same build as well.
I have put the full latest version in the private section of this ticket. Please install it and check on your site whether everything works correctly for you now: add a product to a USD order, recalculate, and see if the amounts and the currency codes stay right without refreshing.
One thing to watch: this is a newer version than 1.4.9 - 1.5.2, latest but not yet published
Yes the new version seems to fix the issue on the backend order editing. Thanks!