Urgent: Currency Converter Plugin issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
So you want to switch currencies depending on the delivery address or based on the user's location?
Based on the user location. I have given the GEO IP rules for the same. But on first instance of user load of website. user has been shown EURO currency. But as per the location it should change right?
Hello
Please read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me
On the first visit, the user will see the currency that you configured in GEOIP/ Next, the plugin will display the last currency of the user (store the user's choice)
1) If a website loads for first time user he/she will be seeing the Euro currency because the default currency or welcome currency of our website is Euro. if we have it as pound all the users on globe will see pound at a first instance.
2) Now as default is EURO if a user from other country for example he/she is from India on a first load of our website for the home page he can see the Euro currency. when the same user deep dive to the product page from homepage or check out page currency would automatically change to INR as per their respective country.
3. also If the same user now visits the home page of website from india then it would show INR again.
4. this says that in this scenario the plugin has understood our Geolocation IP address and automatically changing the currency depending upon the country where we are from but on the first load it would be the Euro.
How to overcome this issue
Hello
Please disable all cache check options - https://c2n.me/4dN2AoU.png and https://c2n.me/4dN2Ccd.png
GeoIP works only for the first visit and if there is no suitable rule, the welcome currency is used, and never works differently (unless you have customized the plugin code)
Sure I will change the above settings for the website and confirm you.
Hello
Ok! I'm waiting for your answer
Yes made the changes could you please check our website in different countries now like India, USA & UK could you please share the respective first load currency of our website.
My test - https://c2n.me/4dO3J9v.mp4
Please read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me
Thank you got it. Also can we enable the currency switch in Mobile version. For our website we don't see the mobile version currency switch button as we see in desktop, How about that?
Hello
In this case, you should contact the support of your current theme
Our plugin does not affect the page template