Urgent: Currency Converter Plugin issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi Team,
My website http://www.guanako.com is a e-commerce portal, we ship items to different countries, for the UK it should show GBP where as the currency is depicted as EURO or DOLLAR, Cleared caches and configurations is fine. what would be the exact could anyone guide us on the same.
Regards
Vijay
Hello Vijay
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
I don't have the license forgot it. Also can I buy new one and activate it?
You are using a paid version without the license. The first thing I recommend that you remove this plugin and check the site for antivirus\
We cannot be responsible for the code downloaded from third-party resources
Try a free version of the plugin - https://wordpress.org/plugins/woocommerce-currency-switcher/
No no we have purchased the login but forgot the login details. As it was bought by a developer and he left over organization without sharing those information to us. Now we have a problem with this plugin. That was our concern. In this situation what can we do could you please suggest the right idea.
OK. Contact envato support, they may be able to restore your access
Don't have envato details too. In this case what we need to do.
Could you please respond.
Hello
The first thing I recommend that you remove this plugin and check the site for antivirus\
If you are using a very old version of the plugin + without a license I cannot help you
Sure Thank you. Will follow the same.
Welcome;)
I had made a purchase now will install & check it now.
According to the countries configuration my website products will be shown automatically to given currency right?
For the above website I implemented the plugin. Do you need purchase code for the same. Also I don't see any changes in the website.
Can I share you the purchase code. I have purchased the plugin and implemented the same.
Hello Vijay
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Yes pasted the code in private data area.
As a premium paid subscriber am facing issue with the particular plugin. I see different currencies in different countries. Could you please solve this issue on high priority.
Hello
Unfortunately, your license key is not valid. Please paste correct license key
Updated