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Incorrect currency pricing on cart, order-pay pages

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

We are facing an issue with the plugin. It converts price correctly in a different currency based on the shipping destination. However, when trying to place the order, it gets converted to the default currency which is leading to incorrect orders and loss of sales for the store.

Please help in fixing this.

Had shared key earlier with you. Can share site link privately if you allow.

Hello

Please  update your  plugin to latest  version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

renew  your support

On updating it, the site is getting crashed. Please check

Hello

 the site is getting crashed.  - Describe it in more detail.  Are you getting an error after updating?

 a different currency based on the shipping destination. - Are you using custom code?

 a different currency based on the shipping destination. - Are you using custom code? - Yes, the one you provided

the site is getting crashed.  - Describe it in more detail.  Are you getting an error after updating? - on activating the new version, it shows a critical error on the website

since the site is live, we can't risk keeping the latest version on.

please  drop  me  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

Sure, have shared the same, request to keep it confidential and don't modify any other settings/data

Hello

don't modify any other settings/data - Can  I  install  this  plugin - https://wordpress.org/plugins/error-log-monitor/  In this case, I will need to change the code in the wp-config file  or better, can you install this plugin yourself

Have added the plugin, please check

Hello

The problem is that you are using a very old version of woocommerce

hot  fix:  In file  - wp-content\plugins\woocommerce-currency-switcher-2.3.9.4\classes\woocs.php - delete/comment  this  code - https://c2n.me/4hy2rUq.png     -  But this is not a guarantee that everything will work correctly. I recommend updating woocommerce

Hi,

Checked the file and it seems the code has been already commented by you.

On activating the new plugin with the custom code that had been added earlier it isn't working fine on the checkout page. In the console, it gives some 500 error. please check & help in fixing this and the original issue. Have enabled the previous version of the plugin for now.

Also, whenever you make an update, in the admin toolbar, on the LS Cache icon > click Purge All - LS Cache too

Hello

The new plugin version will work with the new woocommerce version

If you don't want to update woocommerce then use the old version of the plugin

Noted, please help in fixing the issue in the previous version of the plugin then as currently woocommerce version upgrade isn't possible for us due to various other compatibility factors

Where did you add custom code?

In functions.php like you suggested earlier

In your payment system, payment is only in INR -   https://c2n.me/4hzdBjt.png

Hi,

We have 2 more payment gateways and they both support international currency (USD). The issue as mentioned is on the order-pay page the currency gets changed back to INR automatically.

Hello

Ok! Paypal - works great

pay by razorpay - only works with INR - https://share.pluginus.net/image/i20230113134958.png

Hi,

Razorpay also accepts USD payments as we have international payments enabled there.

Also, even if it doesn't accept USD, the checkout price if converted to USD should get converted to the equivalent INR value and not the original INR value.

Hello

No! This payment plugin simply changes the currency code for the order. Unfortunately it does not depend on my plugin