Incorrect currency pricing on cart, order-pay pages
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Codeaxia on January 3, 2023, 13:58Hi,
We are facing an issue with the plugin. It converts price correctly in a different currency based on the shipping destination. However, when trying to place the order, it gets converted to the default currency which is leading to incorrect orders and loss of sales for the store.
Please help in fixing this.
Had shared key earlier with you. Can share site link privately if you allow.
Hi,
We are facing an issue with the plugin. It converts price correctly in a different currency based on the shipping destination. However, when trying to place the order, it gets converted to the default currency which is leading to incorrect orders and loss of sales for the store.
Please help in fixing this.
Had shared key earlier with you. Can share site link privately if you allow.
Quote from Pablo Borysenco on January 4, 2023, 12:16Hello
Please update your plugin to latest version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
renew your support
Hello
Please update your plugin to latest version - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
renew your support
Quote from Codeaxia on January 6, 2023, 09:50On updating it, the site is getting crashed. Please check
On updating it, the site is getting crashed. Please check
Quote from Pablo Borysenco on January 6, 2023, 12:23Hello
the site is getting crashed. - Describe it in more detail. Are you getting an error after updating?
a different currency based on the shipping destination. - Are you using custom code?
Hello
the site is getting crashed. - Describe it in more detail. Are you getting an error after updating?
a different currency based on the shipping destination. - Are you using custom code?
Quote from Codeaxia on January 6, 2023, 12:27a different currency based on the shipping destination. - Are you using custom code? - Yes, the one you provided
the site is getting crashed. - Describe it in more detail. Are you getting an error after updating? - on activating the new version, it shows a critical error on the website
since the site is live, we can't risk keeping the latest version on.
a different currency based on the shipping destination. - Are you using custom code? - Yes, the one you provided
the site is getting crashed. - Describe it in more detail. Are you getting an error after updating? - on activating the new version, it shows a critical error on the website
since the site is live, we can't risk keeping the latest version on.
Quote from Pablo Borysenco on January 6, 2023, 13:18please drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
please drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
Quote from Codeaxia on January 6, 2023, 13:29Sure, have shared the same, request to keep it confidential and don't modify any other settings/data
Sure, have shared the same, request to keep it confidential and don't modify any other settings/data
Quote from Pablo Borysenco on January 9, 2023, 15:20Hello
don't modify any other settings/data - Can I install this plugin - https://wordpress.org/plugins/error-log-monitor/ In this case, I will need to change the code in the wp-config file or better, can you install this plugin yourself
Hello
don't modify any other settings/data - Can I install this plugin - https://wordpress.org/plugins/error-log-monitor/ In this case, I will need to change the code in the wp-config file or better, can you install this plugin yourself
Quote from Codeaxia on January 10, 2023, 06:15Have added the plugin, please check
Have added the plugin, please check
Quote from Pablo Borysenco on January 10, 2023, 15:00Hello
The problem is that you are using a very old version of woocommerce
hot fix: In file - wp-content\plugins\woocommerce-currency-switcher-2.3.9.4\classes\woocs.php - delete/comment this code - https://c2n.me/4hy2rUq.png - But this is not a guarantee that everything will work correctly. I recommend updating woocommerce
Hello
The problem is that you are using a very old version of woocommerce
hot fix: In file - wp-content\plugins\woocommerce-currency-switcher-2.3.9.4\classes\woocs.php - delete/comment this code - https://c2n.me/4hy2rUq.png - But this is not a guarantee that everything will work correctly. I recommend updating woocommerce
Quote from Codeaxia on January 11, 2023, 06:14Hi,
Checked the file and it seems the code has been already commented by you.
On activating the new plugin with the custom code that had been added earlier it isn't working fine on the checkout page. In the console, it gives some 500 error. please check & help in fixing this and the original issue. Have enabled the previous version of the plugin for now.
Also, whenever you make an update, in the admin toolbar, on the LS Cache icon > click Purge All - LS Cache too
Hi,
Checked the file and it seems the code has been already commented by you.
On activating the new plugin with the custom code that had been added earlier it isn't working fine on the checkout page. In the console, it gives some 500 error. please check & help in fixing this and the original issue. Have enabled the previous version of the plugin for now.
Also, whenever you make an update, in the admin toolbar, on the LS Cache icon > click Purge All - LS Cache too
Quote from Pablo Borysenco on January 11, 2023, 11:50Hello
The new plugin version will work with the new woocommerce version
If you don't want to update woocommerce then use the old version of the plugin
Hello
The new plugin version will work with the new woocommerce version
If you don't want to update woocommerce then use the old version of the plugin
Quote from Codeaxia on January 11, 2023, 12:02Noted, please help in fixing the issue in the previous version of the plugin then as currently woocommerce version upgrade isn't possible for us due to various other compatibility factors
Noted, please help in fixing the issue in the previous version of the plugin then as currently woocommerce version upgrade isn't possible for us due to various other compatibility factors
Quote from Pablo Borysenco on January 11, 2023, 13:56Where did you add custom code?
Where did you add custom code?
Quote from Codeaxia on January 11, 2023, 14:14In functions.php like you suggested earlier
In functions.php like you suggested earlier
Quote from Pablo Borysenco on January 12, 2023, 15:05In your payment system, payment is only in INR - https://c2n.me/4hzdBjt.png
In your payment system, payment is only in INR - https://c2n.me/4hzdBjt.png
Quote from Codeaxia on January 13, 2023, 06:09Hi,
We have 2 more payment gateways and they both support international currency (USD). The issue as mentioned is on the order-pay page the currency gets changed back to INR automatically.
Hi,
We have 2 more payment gateways and they both support international currency (USD). The issue as mentioned is on the order-pay page the currency gets changed back to INR automatically.
Quote from Pablo Borysenco on January 13, 2023, 15:50Hello
Ok! Paypal - works great
pay by razorpay - only works with INR - https://share.pluginus.net/image/i20230113134958.png
Hello
Ok! Paypal - works great
pay by razorpay - only works with INR - https://share.pluginus.net/image/i20230113134958.png
Quote from Codeaxia on January 16, 2023, 10:43Hi,
Razorpay also accepts USD payments as we have international payments enabled there.
Also, even if it doesn't accept USD, the checkout price if converted to USD should get converted to the equivalent INR value and not the original INR value.
Hi,
Razorpay also accepts USD payments as we have international payments enabled there.
Also, even if it doesn't accept USD, the checkout price if converted to USD should get converted to the equivalent INR value and not the original INR value.
Quote from Pablo Borysenco on January 16, 2023, 12:30Hello
No! This payment plugin simply changes the currency code for the order. Unfortunately it does not depend on my plugin
Hello
No! This payment plugin simply changes the currency code for the order. Unfortunately it does not depend on my plugin