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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Incompatible currency and attribu …

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Incompatible currency and attributes，please help

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 7, 2025, 13:51

Hello

Please check your FTP access

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 7, 2025, 14:05

FTP account saved as private data, Pls check, I have forgot the admin password, if you need , please tell me

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 10, 2025, 11:26

Hello

Yes I need ftp and wp-admin access

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 11, 2025, 08:23

Thanks for your reply

I have save FTP and admin account as private data, Pls check it

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 11, 2025, 11:04

Ok! I will check it

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 14, 2025, 13:41

Hello

Ok! I check it.

It looks like the plugin author has introduced a new key for percentages.

That's why I reworked my old code:

in file - \advanced-product-fields-for-woocommerce-extended\includes\classes\integrations\class-woocs.php - https://share.pluginus.net/image/i20250214134016.png

if('percent' == $type || 'p' ==$type ) return $amount;

Regarding the second part, the situation is the same as I described earlier - https://share.pluginus.net/image/i20250214134141.png

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 14, 2025, 15:31

Good, many thanks

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 17, 2025, 11:40

Welcome;)

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 20, 2025, 11:51

I have a style that I would like to ask you about. My website is https://www.elitelatex.co.uk/.

I put the widget “FOX Currency Switcher: Currency Switcher” at the bottom of the website,

but the style does not match the website. The Font in the currency widget is white, so it cannot be seen. and the currency widget is too large. How can I change the style of this widget?

many thanks

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 20, 2025, 12:51

Hello

You can choose another type of switch.

OR you can create your own design - https://currency-switcher.com/video#video_zBJcJl6UuuQ

OR use CSS to customize the look of the switcher

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 20, 2025, 12:55

Thanks

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 20, 2025, 13:38

Welcome;)

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 24, 2025, 08:53

I can see through the records platform that many customers' currencies are jumping randomly. My server has memcached object cache installed. The administrator login account of the website has been created for you, as well as the account of the records platform. Please help me find out why there are so many currency jumping problems.

For account information, please see private data

Please watch the recordings below

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 24, 2025, 11:31

Hello

Please check these options - https://share.pluginus.net/image/i20250224113102.png and https://share.pluginus.net/image/i20250224113141.png

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

February 24, 2025, 12:52

Thanks for your fast reply

I did not install cache plugin, Just install memcached and opcache, Do I still need to enable this"I am using cache plugin on my
site"

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

February 25, 2025, 10:12

Hello

Yes, Please enable this option

lvlp1314(@lvlp1314)

19 PostsTopic Author

Customers

March 13, 2025, 10:33

Quote from lvlp1314 on March 13, 2025, 10:33
Hi,
I like your plugin very much. I use your plugin on 3 websites. Please help me.
I have saved the administrator account and FTP of the website as private data. Please check
I have set it up in the Fox plugin according to your requirements, but the currency is still wrong
My website's default language is English. It is parsed to Cloudflare. I have installed the multi-currency plugin (FOX - Currency Switcher Professional for WooCommerce
) and GTranslate plugin. but my multi-currency plugin and GTranslate plugin are always not perfectly compatible. On the default English page, it can be compatible, but when switching to other languages, the multi-currency will randomly appear in the currency. I guess it is because the multi-currency cannot correctly obtain the customer's IP.
site is: https://www.elitelatex.co.uk (I used another website to ask you before, but that website had a lot of traffic and affected customers, so I changed to elitelatex.co.uk to continue testing the currency.)
I have put the shortcode [woocs_geo_hello] what used to detect the visitor's country at the top of the page, so that the visitor's country information can be displayed.
Please open my website and look at the upper left corner of the screen to see the visitor's country name.
I added some code to the bottom of the file wp-content/themes/flatsome/footer.php to output the visitor's IP, but the IP output is incorrect. Sometimes I can see the IP, sometimes I can't, and sometimes the IP is wrong.
It seems that there is caching, but I don't have any cache plugins installed, except opcache and memcached. Please test by switching the language switcher in the upper right corner and changing the IP.
Through watch the customer's records, About 20% of visitors's currency automatically changes between US dollars and euros and GBP
So you may need to switch IP and clear cache multiple times when testing.
My server has opcache and memcached installed
This website has wp-rocket installed, but I haven't activated it
Summary: When about 1/5 of the customers visit my website, the currency will change randomly, which greatly affects the customers' orders.
I have spent several months dealing with this problem, but I still can't find a solution. It seems that the website cannot correctly obtain the client's IP and country, causing this problem
I asked gtranslate's technology, and they replied to me as below
You can use this kind of logic to get the correct IP address:
if (!empty($_SERVER['HTTP_X_GT_LANG'])) {
$ip = $_SERVER['HTTP_X_GT_VIEWER_IP'];
echo $ip;
}
For HTTP_CF_IPCOUNTRY you can consider using this kind of logic:
if (!empty($_SERVER['HTTP_X_GT_LANG'])) {
$ip = $_SERVER['HTTP_X_GT_VIEWER_IP']; echo $ip;
}
function get_country_from_freeipapi() { $ip = $_SERVER['HTTP_X_GT_VIEWER_IP'] ?? explode(',', $_SERVER['HTTP_X_FORWARDED_FOR'] ?? '')[0] ?? $_SERVER['REMOTE_ADDR'];
$response = wp_remote_get("https://freeipapi.com/api/json/$ip");
if (is_wp_error($response)) { return 'Unknown'; }
$data = json_decode(wp_remote_retrieve_body($response), true); return $data['countryCode'] ?? 'Unknown'; }
$country = get_country_from_freeipapi(); $_SERVER['HTTP_CF_IPCOUNTRY'] = $country;
}

Frankly speaking, I do not know how FOX - Currency works, but you can get correct IP address of the real user from $_SERVER['HTTP_X_GT_VIEWER_IP'];
Thanks
Arshak
GTranslate

Hi,

I like your plugin very much. I use your plugin on 3 websites. Please help me.

I have saved the administrator account and FTP of the website as private data. Please check

I have set it up in the Fox plugin according to your requirements, but the currency is still wrong

My website's default language is English. It is parsed to Cloudflare. I have installed the multi-currency plugin (FOX - Currency Switcher Professional for WooCommerce

) and GTranslate plugin. but my multi-currency plugin and GTranslate plugin are always not perfectly compatible. On the default English page, it can be compatible, but when switching to other languages, the multi-currency will randomly appear in the currency. I guess it is because the multi-currency cannot correctly obtain the customer's IP.

site is: https://www.elitelatex.co.uk (I used another website to ask you before, but that website had a lot of traffic and affected customers, so I changed to elitelatex.co.uk to continue testing the currency.)

I have put the shortcode [woocs_geo_hello] what used to detect the visitor's country at the top of the page, so that the visitor's country information can be displayed.

Please open my website and look at the upper left corner of the screen to see the visitor's country name.

I added some code to the bottom of the file wp-content/themes/flatsome/footer.php to output the visitor's IP, but the IP output is incorrect. Sometimes I can see the IP, sometimes I can't, and sometimes the IP is wrong.

It seems that there is caching, but I don't have any cache plugins installed, except opcache and memcached. Please test by switching the language switcher in the upper right corner and changing the IP.

Through watch the customer's records, About 20% of visitors's currency automatically changes between US dollars and euros and GBP

So you may need to switch IP and clear cache multiple times when testing.

My server has opcache and memcached installed

This website has wp-rocket installed, but I haven't activated it

Summary: When about 1/5 of the customers visit my website, the currency will change randomly, which greatly affects the customers' orders.

I have spent several months dealing with this problem, but I still can't find a solution. It seems that the website cannot correctly obtain the client's IP and country, causing this problem

I asked gtranslate's technology, and they replied to me as below

You can use this kind of logic to get the correct IP address:

if (!empty($_SERVER['HTTP_X_GT_LANG'])) {

$ip = $_SERVER['HTTP_X_GT_VIEWER_IP'];

echo $ip;

}

For HTTP_CF_IPCOUNTRY you can consider using this kind of logic:

if (!empty($_SERVER['HTTP_X_GT_LANG'])) {

$ip = $_SERVER['HTTP_X_GT_VIEWER_IP']; echo $ip;
}
function get_country_from_freeipapi() { $ip = $_SERVER['HTTP_X_GT_VIEWER_IP'] ?? explode(',', $_SERVER['HTTP_X_FORWARDED_FOR'] ?? '')[0] ?? $_SERVER['REMOTE_ADDR'];
$response = wp_remote_get("https://freeipapi.com/api/json/$ip");
if (is_wp_error($response)) { return 'Unknown'; }
$data = json_decode(wp_remote_retrieve_body($response), true); return $data['countryCode'] ?? 'Unknown'; }
$country = get_country_from_freeipapi(); $_SERVER['HTTP_CF_IPCOUNTRY'] = $country;
}

Frankly speaking, I do not know how FOX - Currency works, but you can get correct IP address of the real user from $_SERVER['HTTP_X_GT_VIEWER_IP'];

Thanks

Arshak

GTranslate

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

March 13, 2025, 11:43

Hello Arshak

Please check this option - https://share.pluginus.net/image/i20250313113410.png - With this setting, the IP does not affect any parameters of my plugin.

But my plugin uses woocommerce functionality to detect user location. And this woocommerce functionality depends on IP. In fact, this is an incompatibility of your server settings with woocommerce. so you need to fix the wocommrce code to correctly detect the IP

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Incompatible currency and attributes，please help