Incompatible currency and attributes，please help
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I used this plugin (Advanced Product Fields Extended for WooCommerce) to set product attributes
Please look at the product below, the original price is 100 USD, which is the default currency of my website
https://www.latexcharms.com/product/test-product/
When the customer's currency is USD
The price of the made to measuer of the Size attribute will increase by 20% on the original price, and it will be 120 USD after adding it to the shopping cart, which is correct
When the customer's currency is EUR, the original price of the product is 90 EUR, but the made to measuer of the size attribute will show +18%. When the customer selects this attribute, the customer will think that the price is 90 EUR + 90 EUR * 18% = 106.2 EUR (in fact, this is not the real price). This is the price before the customer adds it to the shopping cart, but when the customer adds it to the shopping cart, the price is 108 EUR (this is the real price)
Why is the price of the made to measuer of the Size attribute not increased by 20% when the currency is not USD? Is there any way to solve this problem?
Hello
Please read this - https://currency-switcher.com/woocs-labs
Thanks, i have readed it, but i still do not kown how to resolve the problem
Could you please take a closer look at my problem and help me find a solution? I am a paying customer and would like this problem to be solved so that I can purchase your plugin for many of my websites.
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Solving incompatibility with a third party plugin is not included in support. But we have a free offer - https://currency-switcher.com/woocs-labs
You can make a new adaptation request:
Please add wp-admin+ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - And we will add this to the adaptation queue.
Thanks for your reply
I have saved wp-admin+ftp+license key
Do I need to submit a new ticket?
Hi，Please tell me what other information I need to submit. My currency problem is waiting to be solved.
many thanks
Hello
OK! I added this to the adaptation queue
I'll write to you as soon as we get the result.
many thanks
Hi
When i can get a reply
Hi, I really want to get your reply, because it is very important to me.
Hello
I added your plugin to the queue. And I will definitely write to you as soon as our developer gets to your case
many thanks，How long will it take, because I'm really anxious?
Unfortunately I can't tell you the time, it's almost impossible to plan because it's a third-party unknown code.
Hello
Our developer checked it.
You should contact the author of this third-party plugin and offer him to implement a solution.
I think there won't be any problems with this because the author of this plugin has already tried to make an adaptation with the currency switcher
1) In file - \advanced-product-fields-for-woocommerce-extended\includes\classes\integrations\class-woocs.php - Please add this code - https://share.pluginus.net/image/i20241011141554.png
if(!$this->is_default_currency() && !$this->product_has_fixed_price($product) && 'percent' != $type) {
this code will fix the data in drop-down - https://share.pluginus.net/image/i20241011141726.png
2) In the same file function add_footer_script() Perhaps the author should pass the price type to the event - https://share.pluginus.net/image/i20241011142122.png
This is necessary to remove the conversion of the amount as a percentage, because this amount was already calculated from the converted price.
something like this - https://share.pluginus.net/image/i20241011142503.png
With these changes it should work correctly. But we can't implement the second part, the author of the plugin should do it
many thanks,Your service attitude is very good
Welcome;)
Hi,
Thank you for helping me adapt this plugin"Advanced Product Fields Extended for WooCommerce". This plugin has been upgraded and is now perfectly compatible with your plugin, but there are still problems with the product page. Please help me adapt the product page again (your previous adaptation method is no longer effective, probably due to the upgrade of Advanced Product Fields Extended for WooCommerce. I modified the code according to the method you gave before, but it no longer works. I have saved the FTP of the test website as private data)
Hello
Ok! I will check it
Thanks, Looking forward to your reply
Hello
I'll write to you as soon as I get the result.