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WOOCS - WooCommerce Currency Switcher HTTP ERROR 500

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello Team,

I have installed WOOCS - WooCommerce Currency Switcher and got error HTTP ERROR 500

The plugin is the with new version

This page isn’t working dev.mywebsite.com is currently unable to handle this request.
HTTP ERROR 500

 

It works with old version Version 2.2.6 but not with new version and get error every time as I Active the new version of plugin.

Here are the versions of wordpress, PHP and woocommerce

Version 2.2.6 | By realmag777 --- old
WordPress 4.9.8 running
PHP Version : 7.0.33 
WooCommerce 3.5.1

Can you please help us in this regard.

Thanks

 

Hello

Please drop  me  wp-admin+FTP  access( https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png ) to your  test  site

Credentials are sent to you

Please check

 

Hello

Link  to  your  site - DNS_PROBE_FINISHED_NXDOMAIN

Please  add  FTP access

Hello Pablo Borysenco,

http://dev36.worldwithoutbarriers.org/ is working fine.

You can use our wp-admin credentials that we have sent in Private data  for testing. You can add and delete WooCommerce Currency Switcher plugin from wp-admin.

Thanks

Hello

Your  link - https://c2n.me/4bK4M7L.png

added  my  ip  in  private data

 You can add and delete WooCommerce Currency Switcher plugin from wp-admin. - But if my plugin throws 500 error, it will be impossible to do

Hello

FTP is sent to you.

Please check in private data

Please  check your access - https://c2n.me/4bMcCLc.png

When it is showing Access denied ?  on which page or when?

Is it on home page or?

Hello

On  /wp-admin/

Hi there,

We are using the plugin we bought from you years ago instead of the new one because cloudflare is not allowing you to visit our wp-admin and our security protection won't let us view your image because it warns us that you have a trojan. We don't want to compromise our security or systems so we have implemented the originally purchased plugin in dev. We hope that it is the same thing as the new one. Once we get this all sorted, if we can work with your old plugin, please refund our recent purchase.

Question 1: Custom Price

If we select any other currency for example USD, why is it considering the amount to be GBP on the donation page (custom amount).  When I click on donate now then it takes us to the cart and then we see the real USD amount with the GBP amount in brackets which is fine BUT the initial donation page as mentioned above should allow a donor to input their currency and value rather than it classing any value inputted into the donation field as GBP from the outset. (GBP is the base currency). Please check via our website and provide feedback / solution.

 

For example: http://dev36.worldwithoutbarriers.org/donation/iftar-basket-2021-appeal/

 

 

Question 2: Crowdfunding target and raised amount

We have a Crowdfunding for WooCommerce Pro plugin by WP Wham, the amount raised of x amount and % raised should change.  The currency symbol changes but the amount doesn’t change to the converted amount when a currency is selected. Is there a way to resolve this?  If we change any currency in campaigns, the target value and raised amount is not changing according to the currency value. Please check via our website and provide feedback / solution.

http://dev36.worldwithoutbarriers.org/single-donation-campaigns/

 

Is your plugin compatible with this plugin or not?  https://wpfactory.com/item/crowdfunding-woocommerce-wordpress-plugin/

 

Is your plugin compatible with this plugin or not?  ‘WooCommerce Name Your Price’ by Kathy Darling: https://woocommerce.com/products/name-your-price/

 

Here are our donation pages, please check them all:

http://dev36.worldwithoutbarriers.org/

http://dev36.worldwithoutbarriers.org/single-donation-campaigns/ (click on any campaign)

http://dev36.worldwithoutbarriers.org/recurring-donation-campaigns/ (click on any campaign)

http://dev36.worldwithoutbarriers.org/donation/single-donation/

http://dev36.worldwithoutbarriers.org/donation/recurring-donation/

http://dev36.worldwithoutbarriers.org/donation/manual-orphan-sponsorship/

http://dev36.worldwithoutbarriers.org/donation/gift-for-manually-sponsored-orphan/

http://dev36.worldwithoutbarriers.org/donation/missed-sponsorship-donations/

http://dev36.worldwithoutbarriers.org/donation/ramadhan-eid-gifts-manual-sponsorship/

 

Kind Regards

hello

  1. because this is a third party plugin.
  2. Read  this  please - https://currency-switcher.com/woocs-labs/

Hi Pablo,

Thank you for your reply. Custom Price plugin is in your list in the link that you sent. We have added the adaptation script for Custom Price plugin that you provided in the link but it does not work. Any price that we input in custom price field it takes as GBP currency ( it is our base currency ) even if the selected currency is USD. On cart page it shows the converted price from GBP to USD. But it should show the Selected currency price.

[WOOCS LABS]

Can you please add the adaptation scripts in Custom Price (woocommerce name your price)? So it may work correctly.

[WOOCS LABS]

Can you please consider a request to create an adaptation script for the Crowdfunding for WooCommerce Pro plugin by WP Wham?

 

P.S we are using old version of Currency Switcher as the new version is not working.

You can use the FTP credentials provided in Private Data.

 

Thanks & Regards

 

 

 

 

Hello

yes I will add this plugin to the adaptation queue

But we will not do this for the old version of the plugin. Please  update  the  plugin  to  latest  version - and I will check what is causing this error

Hi Pablo,

Thank you for your reply. As we have already told you about the new version of Currency Switcher that as we activate the new version HTTP ERROR 500 occurs with blank page.

We have sent you the Wp-admin credentials and FTP credentials in private data.

So can you please add and remove the new version of Currency Switcher so you can see the error.

 

Thank you

 

Hello

I still can't access your site - https://c2n.me/4bQJmKi.png

Hi Pablo

Can you try again, I have just disabled Clouldflare to allow you in.

When you have uninstalled the old plugin and installed the new plugin and you have checked what needs to be checked and you no longer need access, please reply to let us know so that we can reactivate Cloudflare for our website protection.

Thank you!

Hello

Please  install  and  set up  this  plugin - https://wordpress.org/plugins/error-log-monitor/

Hi Pablo,

Thank you for reply. I have installed and setup error log monitor plugin. I didn't find any error related to Currency Switcher. 

There were just deprecated warning but no errors. like

add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.

As we activate the Currency Switcher new version the same error appears on screen like
This page isn’t workingdev36.worldwithoutbarriers.org is currently unable to handle this request.
HTTP ERROR 500

You use FTP (Filezilla) for adding files. Are able to visit our site http://dev36.worldwithoutbarriers.org/ ?  

You have wp-admin and FTP credentials both. 

Can you please use proxy for our site and select United Kingdom if you still have visiting problem?  

We want to activate Currency Switcher as soon as possible. 
Our customers need to be able to select their own currency on our website and they need to complete checkout in their selected 
currency, Can you please accommodate this request?

Regards

Hello

I didn't find any error related to Currency Switcher.- Ok!  great! But I need to see these errors. Give me a user role so that I can see the data on the dashboard and can disable the theme