Support Forum

Content of the article

You need to log-in to create request (topic) to the support


This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

After adding currencies they disappear after a few hours back to just 2 currencies.

auto exchange doesn’t work when added multiple currencies.


I think it maybe when update stock via cvs upload in products?


Paste your license key here - -> and  wp-admin access -

This has still not been resolves. Now when I add currencies they disappear instantly when try to save.


Please drop  me  link to your site.

When you update the information in private data - please write some message. For example "Done".  Then I will notice it and I can continue to work

Good morning, Another issue come to light this morning. Although geo Ip works, the xr doesn't. Currencies showing in eg USD but price doesn't change according to XR.

Hi, link in hidden data. thanks


Please check your access -

Sign in details corrected, please try again using same details.


Looks like I didn’t understand you correctly.

Describe in more detail  the xr -  what you mean?

The exchange rate doesn't show on any of the pages eg. price is £50 GBP, when change to USD it shows $50. This should show (approx.) $65 depending on the xr (exchange rate)


After adding currencies they disappear after a few hours back to just 2 currencies.  - You  use  free  version. Please  delete  the free version and install  the  paid  version, read this -

auto exchange doesn’t work when added multiple currencies.  -  in  the private data.  conversion works. But maybe there is a conflict with third-party plugins( )