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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Ecominvest(@ecominvest)
11 Posts
Customers
November 10, 2019, 09:24

After adding currencies they disappear after a few hours back to just 2 currencies.

auto exchange doesn’t work when added multiple currencies.

thanks

#1
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 10, 2019, 23:49

I think it maybe when update stock via cvs upload in products?

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 11, 2019, 13:30

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#3
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 19, 2019, 14:34

This has still not been resolves. Now when I add currencies they disappear instantly when try to save.

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 20, 2019, 10:12

Hello

Please drop  me  link to your site.

When you update the information in private data - please write some message. For example"Done".  Then I will notice it and I can continue to work

#5
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 20, 2019, 12:31

Good morning, Another issue come to light this morning. Although geo Ip works, the xr doesn't. Currencies showing in eg USD but price doesn't change according to XR.

#6
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 20, 2019, 15:49

Hi, link in hidden data. thanks

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 21, 2019, 17:45

Hello

Please check your access - https://c2n.me/44GUNQb.png

#8
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 22, 2019, 12:12

Sign in details corrected, please try again using same details.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 25, 2019, 10:22

Hello

Looks like I didn’t understand you correctly.

Describe in more detail  the xr -  what you mean?

#10
Ecominvest(@ecominvest)
11 PostsTopic Author
Customers
November 25, 2019, 23:29

The exchange rate doesn't show on any of the pages eg. price is £50 GBP, when change to USD it shows $50. This should show (approx.) $65 depending on the xr (exchange rate)

Last edited on November 25, 2019, 23:30 by Ecominvest · #11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 26, 2019, 11:02

Hello

After adding currencies they disappear after a few hours back to just 2 currencies.  - You  use  free  version. Please  delete  the free version and install  the  paid  version, read this - https://currency-switcher.com/i-just-bought-the-plugin-and-cant-install-it-error/

auto exchange doesn’t work when added multiple currencies.  -  in  the private data.  conversion works. But maybe there is a conflict with third-party plugins( https://c2n.me/44MtEWe.png     https://c2n.me/44MtMhM.png     https://c2n.me/44MtPSU.png )

#12