PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Woocommerce Product Add-ons integration problem

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello @pavlo_borysenco ,
Is there any progress on this issue?
Thanks.

Hello

The developers added this task to the queue

Hello @pavlo_borysenco ,
Is there any progress on this issue?
Thanks.

Hello

Now the developers are working on this plugin, they will fix this task according to the queue

Hello @pavlo_borysenco ,

Is there any progress on this issue?

Thanks.

Hello

The update is not ready yet

Hello @pavlo_borysenco ,

 

Is there any progress on this issue?

 

Thanks.

Hello

The new version is currently in final testing. Release coming soon

@sketchuprzr

Hello

Update is done ...

Hi @realmag777 & @pavlo_borysenco

I am sorry for the delay. I haven't been able to update and test it because I've been busy for a while.

I had time to test it today and applied the latest update"1.4.1.4", but the problem still persists.

A product cannot be purchased according to the traditional woocommerce system if it does not have a price.

According to the Fox currency converter, this works fine in the base currency"currently we have $base". But this problem continues in secondary currencies. If a product does not have a price, it appears as"0" units in the secondary currency, meaning it is free, and can be added to the cart or even purchased.

The images below are supportive to understand the problem.

This problem has existed since version 1.4.0 and persists"I have never used this plugin in previous versions so I cannot comment on them"

 

Hello

Unfortunately I don't see your screenshots. Use services to transfer images via links

Screenshots;

https://imageupload.io/ib/x9vBJ8NUveUS4Ve_1698237697.png

https://imageupload.io/ib/Wbt5o7J6WTfRA6b_1698237714.png

https://imageupload.io/ib/RbEgCWWqOV3qoNx_1698237736.png

https://imageupload.io/ib/lYlR0acvHcD6t4H_1698237750.png

 

 

Hello

Ok!  My  test - https://c2n.me/4jCVqnZ.mp4  - everything seems to be working correctly

 

Hello

I am using wc addons plugin. Could this be due to this?

I didn't make any changes to the fox plugin. I only followed the instructions you gave for the addons plugin.

https://currency-switcher.com/woocommerce-product-add-ons#/

 

I think the problem may stem from here;

Hello

Ok!  Try  add  code here - https://share.pluginus.net/image/i20231027112836.png

if (!$price_raw) {

return $price_html;

}

Its not worked :(

 

Hello

Ok!  For  test  try  to  delete this code.

then we will know whether this code affects this behavior

Hello,

I completely removed this code but the problem persists.

Hello

Ok! Try disabling third party plugins one by one and do a test

Hello,
I disabled all 3rd plugins.

Only : Elementor, Woodmart Core, Woocommerce, Foxlabs currency switcher

plugins is active on woodmart theme.

The problem still continues.

https://freeimage.host/i/JTfi4nI

https://freeimage.host/i/JTfisFn

https://freeimage.host/i/JTfs2cu

https://freeimage.host/i/image.JTfsfAx

https://freeimage.host/i/JTfs7NR

And new problem;

"Show price info icon"

https://freeimage.host/i/JTfsmJa

https://freeimage.host/i/JTfLC5G

As seen in the images, this option does not work properly.

 

Wordpress : 6.4.2

Woodmart theme : 7.3.4

Elementor : 3.18.2

Woocommerce : 8.3.1

Woodmart Core : 1.0.40

Hostinger shared hosting.

 

Why have these problems persisted for so long?

The problem of prices appearing as"0" and the"add to cart" button not being active has been going on for nearly a year.
"Show price icon" problem appeared in your latest version.