Quote from Pablo Borysenco on March 3, 2022, 12:35

Hello

Please drop me exact link to the  issue

Quote from Prokopis on March 3, 2022, 21:28

you can follow the link of the shop and on load you will notice that categories are removed one by one

https://okeizo.com/shop/

in the case you need to search for something you can disabled it using the credentials that i previous send it to you

Quote from Pablo Borysenco on March 4, 2022, 13:02

Hello

Your  link - https://c2n.me/4f66Je8.png

Quote from Prokopis on March 4, 2022, 13:10

i have just connected. i do not know why you get that page?

or it might be because a few hours before i move the CDN?

Now is loading ok.

Quote from Prokopis on March 4, 2022, 17:14

did you manage to locate the issue?

 

Quote from Pablo Borysenco on March 7, 2022, 13:32

Hello

My  test - https://c2n.me/4f78Wg4

Quote from Prokopis on March 7, 2022, 14:54

hi,

 

i saw what you did, it work for a while but after i have to clear the cache the categories are again disappeared. https://okeizo.com/shop/

do i have to do any additional actions after the clear of the cache?

 

 

Quote from Prokopis on March 7, 2022, 17:05

i have try again to disable and enable but still some of the filters are removed with the first loading.

using F12 i see that Turbo mode is enabled but i cant find any other issues

Quote from Pablo Borysenco on March 8, 2022, 12:28

Hello

What cache?

looks like you're just deleting the search file.

Please  create the search file  and  do a test  - https://c2n.me/4f7qbCT.png - Wait until the file is completely created

Quote from Prokopis on March 8, 2022, 21:40

hi,

 

i still have the same issue. i try using below options

i have disabled wp rocket and

1. create date and still not working.
2. change to second directory the save of the date, recreate the data and still not working.

when i load the page and press F12 it writes me that Turbo mode is enabled.

 

Quote from Prokopis on March 9, 2022, 07:03

as i told you i create to both directories the file to check it, the location that both files are saved are the below

/wp-content/uploads/uploads_woof_turbo_mode

/html/wp-content/plugins/woocommerce-products-filter/ext/turbo_mode/data

 

which is not exactly the same as is said on plugin

wp-uploads\uploads_woof_turbo_mode

/plugins/woocommerce-products-filter/ext/turbo_mode/data

can you find spot the differences at the path?

Quote from Pablo Borysenco on March 9, 2022, 12:25

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Quote from Prokopis on March 9, 2022, 12:47

details are added

Quote from Prokopis on March 9, 2022, 16:14

did you had the time to check it.?

if you have the time please check it and advice so i can be live next Monday or Tuesday .

thanks

 

Quote from Pablo Borysenco on March 10, 2022, 10:34

Hello

My test  - https://c2n.me/4f8jfl3

Quote from Prokopis on March 10, 2022, 10:47

hi,

 

Not all data information's are loaded to filters. for example you can see only one category but actually there are more categories.

you can check my staging side https://w3p.8f8.myftpupload.com/shop/

from my understating using turbo mode it does not read the file that was created that contains the attributes but it load the products.

 

Quote from Prokopis on March 11, 2022, 06:45

hi,

 

in have create again the file for the turbo mode and now it load me all the filters but are not clickable, they are greyed out such as they do not contain any data.

also filters with slide (price range etc) do not display the slide.

Quote from Pablo Borysenco on March 11, 2022, 12:34

Hello

and now it load me all the filters but are not clickable,  - you should wait for the download and recalculation of the file

Quote from Prokopis on March 11, 2022, 13:05

only for the first time or always.

i have it open for a minute or more and it was still not loaded.