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Step by step filter doesn't work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

This is not correct

Please  read  this  article - https://products-filter.com/auto-scroll-to-element-after-ajax-is-done

But you told me to add it in there the last time?

What else do I have to do?

Hello

Yes, you're right! It's my mistake.

Can  you drop me ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

Yes done

Hello

Unfortunately I don't see ftp access in private data

Okay and now?

Hello

Unfortunately no. I only see wp-admin access.

Oh wat do you mean with ftp access?

Hello

Please read this - https://themeisle.com/blog/what-is-ftp-wordpress/

If you don't know how to do this, write to your hosting support

Like this? Or do you need more?

Hello

Yes it looks like it, but the port number and password are missing.

Okay I have added it.

Hello

I didn't change the code. I did a test on different devices and it works correctly.

Yes I have tested it also and it works

Thank you

Looks like it was a cache

Welcome;)