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Step by step filter doesn't work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Unfortunately I don't see the accesses.

There is only the old access with no ability to check the plugin settings

Maybe you didn't click the save button? - https://share.pluginus.net/image/i20240919125137.png

Okay I changed it.

Does it work now?

Hello

Ok! Try in file - \woocommerce-products-filter\ext\step_filer\js\step_filter.js - add this code - https://share.pluginus.net/image/i20240920121055.png

jQuery('html, body').animate({
scrollTop: jQuery('.main-title').offset().top
}, 777);

I think it finally helps a bit!

But not enough. The page comes up slightly, but not enough. Do you understand what I mean?

Hello

Ok!  Please try this code

jQuery('html, body').animate({
scrollTop: jQuery('.hfe-nav-menu').offset().top
}, 777);

and clear all cache

Thank you very much, that works.

But: When I search for something through the search bar, it takes a very long time for the products to come up.

Hello

Unfortunately this cannot work instantly and depends on your hosting resources and the number of products.

Now it takes about 3 seconds

I think you misunderstand me. It's not the dropdown list of search results but the products themselves that should appear below. That really takes more than a minute

Hello

My test - https://c2n.me/4lyb60o

https://photos.app.goo.gl/TBghrukfRu2rL4o66

Not with me, see my experience in the video
Is it possible to search by enter?

Hello

Is it possible to search by enter?  - Unfortunately not on the page where there is a filter by step. They are in conflict

Very strange - https://share.pluginus.net/video/v20240927124713.mp4

Can you make a test page with just a text filter?

When it is not possible to search by enter, customers will be frustated.
So if it would manage to solve the search with search bar, it is still not good. Because people expect to be able to search with enter.

Hello

I'll pass this on to the developers.

Hello, a few weeks ago you gave me this code:

jQuery('html, body').animate({
scrollTop: jQuery('.hfe-nav-menu').offset().top
}, 777);

and clear all cache

But now I see it only works on desktop but not on mobile.
How can I solve that?

Hello

Please  use  this  code:

jQuery('html, body').animate({
scrollTop: jQuery('.hfe-nav-menu, .hfe-nav-menu__toggle .hfe-nav-menu-icon').offset().top
}, 777);

 

Thank you

Do I have to add it instead of the other code or should I put it under the other code

Hello

Please replace this code

Thank you very much

I have changed it but it is still not working on mobile

Where do you paste this code?

I checked your site, there is no such code there.

woocommerce-products-filter/ext/step_filer/js/step_filter.js