PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Single product page, wrong currency symbol

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Nettiville(@nettiville)
6 Posts
Customers
October 20, 2020, 09:13

Hello,

I have a problem on single product page with currency symbol. I have 2 currencies in use, but only the default currency (EUR) is used for payment. On single product page with alternative currency (SEK) the calculation and subtotal shows SEK currency symbol, even the amount are actually in EUR, which is the checkout currency.

Best Regards

Ville

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 20, 2020, 09:49

Hello Ville

Please  drop  me  exact  link  to the  issue.

Describe in more detail what I have to do to get the error

#2
Nettiville(@nettiville)
6 PostsTopic Author
Customers
October 20, 2020, 10:06

Hello Pablo

See the page https://www.romanihameet.fi/tuote/45m-ofodrad-tunn-kjol-bara-sammet-vager-bara/?lang=sv

SEK uses geo location, so put yourself in Sweden. Set some measures for the product field, so you'll see the prices. The product price is in SEK and the Subtotal amount is in EUR, which is correct. But the Subtotal symbol is still in kr (SEK). The single product page is done with elementor.

-Ville

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 20, 2020, 11:44

https://c2n.me/49veJGg.png - It's third-party  functionality

Please  disable plugins that provide this third-party functionality and do tests

#4
Nettiville(@nettiville)
6 PostsTopic Author
Customers
October 20, 2020, 13:25

Hello,

I tried it now without that plugin and the currencies worked perfectly.

The plugin is WooCommerce Product Add-ons 

The plugin is back on, as it is also needed. Any ideas how to fix this one? The plugin comes from WooCommerce.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 21, 2020, 11:19

Hello

Read  this  please - https://currency-switcher.com/woocs-labs/

#6
Nettiville(@nettiville)
6 PostsTopic Author
Customers
October 22, 2020, 05:15

Thanks,

Got it fixed with the examples. Though not 100% perfect, but works. On first coming to secondary currency it show only secondary currency. After visiting first time on checkout, then all products shows default currency and secondary currency as approx. currency on side/under like it should. But, I think that's good enough for now. Maybe need to find some long term solution later.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 22, 2020, 10:22

Hello

Can you  describe  the  problem  in  more detail? You  can  use  screenshots

#8
Nettiville(@nettiville)
6 PostsTopic Author
Customers
October 22, 2020, 14:13
Hello,

See the pictures from the link https://drive.google.com/drive/folders/1pQcOfn-cIhvX0WCuPrKXF-tgkHU0hsuX?usp=sharing

So, when you first enter from swedish IP address, you will only see prices in Kronor. Then after the first 
visiting on checkout page and returning to shop, you will see Euros and Kronor on below. 

Cheers
Ville
#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 23, 2020, 10:34

Hello Ville

Please  check  an option - https://c2n.me/49xW0HE.png

Last edited on October 23, 2020, 10:34 by Pablo Borysenco · #10
Nettiville(@nettiville)
6 PostsTopic Author
Customers
October 23, 2020, 13:04
Hello,

Payment is only possible with default currency, so I think the setting needs to be No.

- Ville
#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 26, 2020, 10:52

Hello  Ville

OK!  In this case, everything works correctly. on the checkout page, the currency is switched and the user will see this currency until he switches to another

#12