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Shortcode filter does not work

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Hi support,

I'm using the plugin's shortcodes to filter my woocommerce products. I also use woocommerce shortcodes. At first, everything worked fine but now the filter doesn't filter my woocommerce products anymore and I don know why. I double checked everything and it should work just fine like it always did. Is there any known reason why this happens?
I'm using the newest version of the paid plugin.

Thanks for helping :)

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

hi,

sorry for the late reaction.

Look at the private data, please.

Hello

Please  check  your  access  - https://c2n.me/48O2gV3.png

my bad, please try again

 

Hello

Please  drop me FTP access