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shipping fee doesn't appear

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 29, 2021, 10:32

Hello

I  did  a  test  with  all  currencies  and countries - https://c2n.me/4btIVsC  - everything works well

#21
ahmed(@ahmed-8)
17 PostsTopic Author
Customers
April 8, 2021, 19:44

hello

your file link is missed

here's what I get it's the same problem nothing changed

https://drive.google.com/file/d/1A5KeO89EqomCjVO4MqLwz9UbR5rVg2IS/view?usp=sharing

#22
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2021, 13:05

Hello

I really can't repeat this error/ Please watch this video and tell me what I'm doing wrong  - https://c2n.me/4bD7m9z.mp4

#23
ahmed(@ahmed-8)
17 PostsTopic Author
Customers
April 9, 2021, 22:39

hello,

thanks for your patience, now I get it where the misunderstanding is,

actually shipping price in the settings is set to shipping address not billing address that's why it shows to you the same number whether you changed billing address or not.

#24
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 12, 2021, 10:57

Hello

Ok!  My  test - https://c2n.me/4bEFXsR - as you can see my plugin has nothing to do with this problem

#25
ahmed(@ahmed-8)
17 PostsTopic Author
Customers
April 12, 2021, 23:56

hello,

actually in the test the problem is still there and for the red box in plugins it says it's ready for update but not yet proved to work properly with new wordpress update not a problem in their function

now the problem is still there as you can see so what else would be related to that problem

#26
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 13, 2021, 11:00

Hello

I do not understand you. I disabled my plugin and as you can see on the video there is no shipping fee/ This means that my plugin does not affect this problem.

#27
ahmed(@ahmed-8)
17 PostsTopic Author
Customers
April 13, 2021, 21:05

hello

there is no shipping fee in the video for the only country that display the fee in the problem originally

if it's not the plugin so what do suggest is the cause and what't the solution

#28
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2021, 13:22

Hello

Unfortunately, I do not know. You'd better ask the person who set up your website (shipping)

#29
ahmed(@ahmed-8)
17 PostsTopic Author
Customers
April 16, 2021, 00:38

hello

actually I made the setup of the theme with wordpress so who should I ask for help? front-end developer?

#30
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2021, 11:41

Hello

front-end developer? -  No

Any developer who knows wordpress

 

#31
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