Sale Times Not working
🎄 Holiday Notice - Support Vacation 🎄
ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.
Important information:
- ❌ No ticket responses from December 28 to January 6
- ✅ Support will resume on January 7, 2026
- 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
- ⚠️ Urgent technical issues: Please check our documentation and codex first
🎅 Season's Greetings! 🎅
We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉
We wish you:
- 🚀 Successful online stores
- 💰 Growing sales
- 😊 Happy customers
- 🎯 Achieved goals in 2026
Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.
Rest, recharge, and see you in 2026!
Best regards,
PluginUs.Net Team
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello
Did you watch my last video? I showed you this error after manually changing the date on the product page
Your video is NOT showing the problem but here is a video that shows very clearly that woocommerce is NOT the issue and YOUR plugin is...
First of all, I'm taking a product that doesn't have ANY previously entered scheduled sales info in it. And it works perfectly if I go into the backend of the individual product and schedule a sale for today's date (IN MY TIME ZONE).
BUT if I do the SAME thing in YOUR plugin, it does NOT work.
See for yourself...
[video src="https://www.narishawaii.com/wp-content/uploads/Naris.mp4" /]
You will NOT be able to replicate the issue using YOUR TIME ZONE, which is why I keep telling you that you are not seeing the problem.
Hello
You will NOT be able to replicate the issue using YOUR TIME ZONE, which is why I keep telling you that you are not seeing the problem. - But if I can repeat this error WITHOUT my plugin. Means timezone zones affect woocommerce it doesn't depend on my plugin. Correct?
new video - https://c2n.me/48JHgoh
I will pass it to the developer, maybe he will make a fix especially for you
I don't know how timezones work within Wordpress, but the facts are that when you schedule a sale in YOUR timezone within woocommerce it doesn't work. BUT it DOES work when I schedule a sale in MY timezone. That doesn't prove that something is wrong with woocommerce. It only proves that the dates will be off if edited from a time zone other than what is in Wordpress' settings.
The fact is that when I schedule a sale (in the same time zone as woocommerce) it DOES work, but it DOESN'T work in YOUR plugin. This means your plugin isn't communicating with Wordpress, otherwise they would be the same.
I ended up playing around with the time zone settings in Wordpress (Settings... General) and I found that if I changed the time zone from a specific UTC time to 'Honolulu' your plugin worked properly. So you may want to investigate that.
I am glad I was able to figure this out on my own. I have another set of sales going live on the 15th and will test it out to make sure everything is working properly. I'll let you know if I see any other issues.
Thank you.
Hello
Yes, my plugin takes timezone data from wordpress settings ( get_option('gmt_offset') ).
When I was doing tests it was: UTC -10 - And it seemed to me correct - https://c2n.me/48Ks5uw.png - For this reason, I was sure that the time zone settings did not affect this error.
Do you live in the same time zone?
Yes I live in Hawaii.
The new sales just went live so it seems to be working now.
Thank you.
Hello
Great! Welcome;)