Problem with Price load on Product Pages and Home Page
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
The prices on our homepage and product pages have a difference specifically when displaying on the main country. We are currently running WP Rocket for our caching and it seems like there's a conflict on how those prices are displayed. If a customer is purchasing a product in Norway(our main country), they should be displayed the prices defined on the product. Our settings for prices do include taxes on the product definition itself. For example, 1 of our product is priced as 195 Kroners which includes taxes, but when displayed on our homepage we're getting a weird value of 181.44. This value will then be corrected whenever we run"CLEAR CACHE" on that specific page alone. The problem will then be shown on the other pages since refreshing from homepage. Can you please help with this?
Hello
please drop me exact link to the issue
What plugin version number are you using?
Hi,
You can try using our staging site. Please do keep in mind that the issue on the pricing is when you are in norway which should not have any USD amount at all. Currently, on our live site ( timwendelboe.no ) which is running version 2.3.7.5 we do not have a problem. The problem that we have on the older version of WOOCS is on a variation product page it the loader for the price is loading infinitely you can see it here https://timwendelboe.no/product/office-coffee-subscription/. Can you help on how we would fix both version please?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
The problem that we have on the older version of WOOCS is on a variation product page it the loader for the price is loading infinitely - This is an incompatibility with this third party function. - https://c2n.me/4iakhqB.jpg
Hi,
I don't think we have a license key since we bought the plugin through third party theme called lacomete under themeforest. Regarding the older version problem, why is it working on upgraded woocs plugin but when we revert it is not working?
Hi,
I was able to fix the issue of version 2.3.7.5 by adding this piece of code on the front.js
jQuery(".single_variation_wrap" ).on("show_variation", function ( event, variation ) {
jQuery('.woocs_price_code').removeClass('woocs_preloader_ajax');
} );
jQuery('.woocs_price_code').removeClass('woocs_preloader_ajax');
This code is available on version 2.4.0. Right now the issue with 2.4.0 is that it cannot properly determine the location of the customer. Meaning for Norway it is still presenting as USD or sometime putting in an invalid price amount which we do not know how that price was calculated.
Hello
By Envato rules support is there where you bought the plugin, please write on support of wp theme you bought ...