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Prices are different in the store depending on browser

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi There

I am seeing prices are wrong in my store within my normal browser, yet when I look in incognito the price is correct. Not sure what is going on here. It also seems to be transient

Please see below so you can see what I mean, the left is an incognito window showing the correct price and the window on the right showing another price (the incorrect one)

https://ibb.co/ChgjWB0

Hello

It looks like this is a conflict with a third party plugin.

Disable all plugins that change prices and do tests. I think in your case this is a product options plugin

Hi there

I turned off PPOM which is a plugin I use to add an upsell to the product and I also turned off a plugin for mass updating product variable...neither fixed the issue. The only way I can solve the issue is to switch off your plugin and then all the prices are reflected properly. I would appreciate you offering more assistance to resolve this issue

Hello

Ok please clear  all  transient - https://c2n.me/4bvA8g5.png  and  drop me  exact  link to the  issue

Hi there, I have tried that and still have the same issue.

 

I recorded a Loom for you

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

I have done that thank you.

I don't have a key? I just bought it on Envato and then installed the download, I don't recall having to enter a code?

 

https://ibb.co/YB8Gkyy

Hello

Ok! We do not support non-licensed products

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

But I have already paid for a regular license as you can see from the screenshot from Envato?!

It says here that I have 5 months support remaining? What am I missing?

https://ibb.co/Sv5yKrn

 

Ok  please to get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png - Do you have a problem with that?

Done

I  did a test - https://c2n.me/4bwZR1t.mp4  - I can't reproduce the error

 

Nor can I right now either! I will leave it on and see what happens.

Ok!  write me if the problem appears again

Ok great thank you! Weird that after all this time it seems to have just resolved itself

Hello

Ok!  Welcome;)

Hi again. I seem to be having the same problem again, all the prices have seemingly increased over the weekend and I have had to disable your plugin again!

 

https://www.loom.com/share/817f1019bd1e4176b74591b9ecd37803

Hello

very strange.

it looks like double taxes.   105  * 1.4

I'm from Spain - https://c2n.me/4bA6sfd.jpg - but this is the wrong price - https://c2n.me/4bA6x2W.png

Even without my plugin, your site is showing incorrect prices.

I'm not sure, but I ran into a similar error from Kinsta users.

Try  to  disable  Kinsta cache  to  test

And  can  you  add FTP access