Price Values are incorrect with Native Price filter after switching currency from Base (INR) to USD and also incorrect with Min and Max Values
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
As per our recent communication over comments section on CCanyon below, can you please suggest and share the solution-
Here - https://codecanyon.net/comments/28452194
other related on - https://codecanyon.net/comments/28442952
Shop page URL - https://www.vasangini.com/shop/
To summarize, below is the main threaded comment -
While testing we found that there is a bug.
Below is an explanation on how to replicate and find. Added video at the end .
We set INR (Indian rupee) as base currency for our Site Globally. On shop page, when se drag the Max Value from Price slider it changes and shows the INR Values correctly. No issues till here. (Just like what it shows without using any currency plugin)
But, then when we switch to USD option (using WOOCS plugin), then under Min and Max price filter, it did not changes the Values in USD correctly and accordingly. It actually only adds the currency symbol besides Values, but the converted value is Not reflecting. Rather than that, it shows the same Value , which is supposed to have for INR.
Another point to be noted, is, when we further drag the Max Value from Price Slider, it then started showing Incorrect Values below the Native Price filter Slider also.
PS: The prices of products itself in the Product Grid and Single product pages are showing correctly, while even the currency is set to USD. The only area where they are showing incorrect results is below Price filter slider results and with Min. and Max. filters results
Images for reference-
https://i2.paste.pics/HEAET.png
https://i2.paste.pics/HEAJR.png
Video
https://watch.screencastify.com/v/CACux1pI7F3f3aGVsGrY
PS: We are using Woodmart theme, and they suggest this is an issue with plugin. And they asked to contact you in order to fix this.
Regards
Hello
Ok!
This is a third party functionality - https://share.pluginus.net/image/i20220706102853.png - in order for these custom values to be converted, you need to customize the code of this third-party functionality. To convert it - https://currency-switcher.com/function/woocs-woocs_exchange_value
And they asked to contact you in order to fix this. - don't really understand it! Should I fix his code? It's a bit strange.
Hello,
If we forget about that 3rd party Min. and Max. filter, Then also, the Values are showing Incorrect below the Native Price filter also as can be seen here -
https://i2.paste.pics/HIXH5.png
This is the prime reason, the Woodmart Support team suggested that there seems an issue with the WOOCS plugin.
Theme support member did made a test earlier by temporarily switching our site to Default Storefront theme once (from Woodmart), on his own.
Here is what they informed– https://i2.paste.pics/HHM24.png
After testing, they suggested that it is the issue with the Plugin (as can be seen from above image URL) and we need to contact them.
Can you please suggest some sort of Code Snippet (with Action hook) to be used in functions.php of Child theme. In order to resolve this issue temporarily, until you fix it permanently. Or else, can you please help the Theme Developer team member directly. Please suggest what shall we convey them and what code needs to be updated and how.
Or by some other means.
Please suggest and resolve.
Regards
Hello
I already wrote to you - the native price filter does not have Ajax mode!
Solution: Please disable the third-party functionality for the filter by price (disable Ajax mode) and everything will work correctly
My test - https://c2n.me/4g5RBVa
Hello,
OK, I understand.
But curious to know, since last couple of years or more, almost every theme is using Ajax price filter infact whole Ajax shop. Also, the Min. and Max. price filters have also been implemented in most of the Woo Theme.
1. So in that case, how your Plugin gets compatible with those.
1. b) Does that mean, your plugin is not compatible with any of the Theme, if they have Ajax price filter, and Min - Max filters too.
Or else, your plugin works with other themes (except Woodmart), even if they have Ajax price filter and Min. Max filters. Because, they might have coded their theme correctly or made it compatible with your plugin, or for some other reason.
2. In either case, can you please suggest what we need to inform to Theme Author or team to have this resolved.
Can you please suggest the file and code that needs to be updated at their end, in order for it to work with Ajax Price filter. As well as for Min-Max prices.
What will be the Action hook (or snippet) they could use to have this resolved. I know they can do that, but only, if you could please share you valuable suggestions and guide accordingly.
If you could please point out in the right direction with more details. I can then ask the Theme Support team, by sharing the necessary information.
Please help in the matter
Regards
Hello
- Yes, but you can also say that most sites use multicurrency, so the theme should make its functionality with multicurrency support. Yes, but you can also say that most sites use multicurrency, so the theme should make its functionality with multicurrency support
- I already wrote to you. - https://share.pluginus.net/image/i20220708080929.png
Try this filter - https://wordpress.org/plugins/woocommerce-products-filter/ - it is compatible with WOOCS