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price is not correct at checkout page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
blueskycreative(@blueskycreative)
3 Posts
Customers
August 28, 2023, 14:47

HI there

SO everything seems to work ok, until I go to the checkout page and the price is not the same as the product added to the cart?

SO example in Australian $ https://kentdubs.com/product/vw-screen-cover-with-eyes-blackout-t2-bay-window/?v=79cba1185463 this base product is $196.50 but when added to the cart and go to checkout its $ 386.13

NO idea why..

I made a video of the issue here

https://www.loom.com/share/78e67d0ec4ea435e9bd0e1843928e9ec?sid=fa9888dd-19be-4528-a886-f6a2c20658de

thanks Paul

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 29, 2023, 11:16

Hello Paul

it looks like a conflict with a third party plugin( additional product options ). Please  read  this - https://currency-switcher.com/woocs-labs

#2
blueskycreative(@blueskycreative)
3 PostsTopic Author
Customers
August 29, 2023, 11:38

HI there,

I used to use that plugin but it caused too many issues so I removed it and dont use it,

I cant see it in my plugin folder? SO how can this plugin be effecting it? Is that its exact name? Not another plugin?

Many thanks Paul

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 29, 2023, 12:11

Hello Paul

I did not write the exact name of the plugin, I just described the functionality.  That is, there is a plugin that adds (changes) product prices when an option is selected

Perhaps the plugin you are using is already in the list of adaptations - https://currency-switcher.com/codex/#code

#4
blueskycreative(@blueskycreative)
3 PostsTopic Author
Customers
August 29, 2023, 18:33

HI there

 

Ok, SO I am using https://currency-switcher.com/woocommerce-product-add-ons and I followed as best I could down to In file wp-content\plugins\woocommerce-product-addons\assets\js\addons.js add next code:

but this file is not in that location...

only one I can find for adding.js is in a folder frontend... but then I cant see the same code... where to replace...

This is a bit beyond me lol, and also when the woocommerce product add-on plugin updates it will remove all my code I add?

This seems a bit of a pain..?

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 30, 2023, 10:04

Hello

but this file is not in that location... -  You can  drop me  wp-admin+ftp access  to your test  site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png  - I will add this to the queue for adaptation

also when the woocommerce product add-on plugin updates it will remove all my code I add?  - Yes, I agree with you, it's a pain. But we can't change it from our side

#6