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Price Filter isn't working with multi currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
janice@nichestudio.my(@janice-nichestudio-my)
5 Posts
Customers
May 5, 2021, 09:13

Hello,

When I trying to filter the products by price, the filter is getting the prices based on the default currency instead of current currency.

So if the default currency is USD and changed to EURO then try to use the product price filter and set the range between 0 and 100 euro, the filter will get the products between 0 and 100 USD.

Screenshot Url : https://tinyurl.com/yjw4olqe
Website Url : https://buildmyweb.site/adconline/product-category/engagement-rings/?orderby=price-desc&currency=EUR&currency=EUR

Thank you.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 5, 2021, 11:37

Hello

Please use  standard  woo price  filter  OR  this  filter - https://wordpress.org/plugins/woocommerce-products-filter/

#2
janice@nichestudio.my(@janice-nichestudio-my)
5 PostsTopic Author
Customers
May 5, 2021, 13:03

Okay. Let me configure this plugin

#3
janice@nichestudio.my(@janice-nichestudio-my)
5 PostsTopic Author
Customers
May 5, 2021, 13:36

As per your suggestion we have added  https://wordpress.org/plugins/woocommerce-products-filter/ and configured on the website, but issue still there, see screenshot at https://tinyurl.com/ydjrwdr9

When I trying to filter the products by price, the filter is getting the prices based on the default currency instead of current currency.

So if the default currency is USD and changed to EURO then try to use the product price filter and set the range between 0 and 100 euro, the filter will get the products between 0 and 100 USD.

Please check the issue and acknowledge us.

 

Last edited on May 5, 2021, 13:38 by janice@nichestudio.my · #4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2021, 11:05

hello

I tested  it.  https://c2n.me/4bWhfrb.png - as you can see everything is working correctly  -  the price in the slider is converted to the base price for a correct search in the database

#5
janice@nichestudio.my(@janice-nichestudio-my)
5 PostsTopic Author
Customers
May 12, 2021, 06:22

The issue is still there. max price here shows MYR 5149 but i have a ring with MYR 6850

see below screenshots for your reference.

https://tinyurl.com/ydsvmopt
https://tinyurl.com/yee45z7e

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 12, 2021, 11:40

Hello

Ok!  Please  drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#7
janice@nichestudio.my(@janice-nichestudio-my)
5 PostsTopic Author
Customers
May 12, 2021, 15:08

Details shared, please check it.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 13, 2021, 10:19

Hello

I did a test  - https://c2n.me/4c0zxDV - everything seems to be working correctly

#9