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Currency Changing at Checkout

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there,

We're using the currency plugin here: https://mfc-sports.com/shop/ - however have some issues.

We went through the buying process in GBP, however once got to checkout, the currency changed itself to EUR and also charged the debit card in EUR.

It seems to be the checkout page that is causing issues – could you advise how we can resolve this?

Thanks,

Jack

Hello Jack

Please  watch  this  video - https://currency-switcher.com/video#video_1

Check an option - https://share.pluginus.net/image/i20220606104447.png

 

Hi there,

Thanks for your answer.

The"Is multiple allowed" is already set to"Yes".

However the bug is still happening for a small number of users. Not all users are experiencing the issue, however some users are.

Can you advise how we should proceed?

Thanks,

Jack

Hello Jack

Please  drop  me  screenshots  of  the  plugin settings