New install doesn't work
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from starettie on June 12, 2020, 21:36
Dual currency doesn't display, no options display beyond base, formatting doesn't work (doesn't matter how many pixels or % I enter as width)
I wanted to use it as a widget in the footer.
Also,
- I can't find any info in the documents regarding where to enter the license. Is this an issue of the app not working because I didn't enter a license?
- Do you have a different link for flags? The link in the documentation leads to a Spanish website with an RAR download file. I am working on a Mac and RAR is not compatible.
Thanks,
Dual currency doesn't display, no options display beyond base, formatting doesn't work (doesn't matter how many pixels or % I enter as width)
I wanted to use it as a widget in the footer.
Also,
- I can't find any info in the documents regarding where to enter the license. Is this an issue of the app not working because I didn't enter a license?
- Do you have a different link for flags? The link in the documentation leads to a Spanish website with an RAR download file. I am working on a Mac and RAR is not compatible.
Thanks,
Quote from Pablo Borysenco on June 15, 2020, 10:38Hello
This is a conflict with your current theme - https://c2n.me/47ZEynU
Try to add CSS
.column-1_3.widget-woocommerce-currency-switcher{
width: 100%;
}
.widget-woocommerce-currency-switcher .select_container{
overflow: visible;
}
- you don’t have to paste this code anywhere
- Unfortunately no
Hello
This is a conflict with your current theme - https://c2n.me/47ZEynU
Try to add CSS
.column-1_3.widget-woocommerce-currency-switcher{
width: 100%;
}
.widget-woocommerce-currency-switcher .select_container{
overflow: visible;
}
- you don’t have to paste this code anywhere
- Unfortunately no
Quote from starettie on June 17, 2020, 20:47Your CSS worked. Thank you.
Flags are available via a link from your website: https://www.iconfinder.com/iconsets/ensign-11
Thank you for that also.
Your CSS worked. Thank you.
Flags are available via a link from your website: https://www.iconfinder.com/iconsets/ensign-11
Thank you for that also.
Quote from starettie on June 17, 2020, 21:58You have a beautiful, light widget that does not crash the site (like many other currency widgets do). Thank you for your hard work developing it. I need a little more help to get this widget going. If you can help me with these questions, I would very much appreciate it.
- How can I replace the "i" (info) icon that displays beside the cost (hover to show amount in other currencies) with my own icon?
- The info hover does not display a decimal. How do I get it to display a decimal? For example, the USD price shows $457.13 the info in CAD displays $62000. It should display $620.00
- How do I show the currency beside each price in the catalog, product page, cart and check-out (For example, USD $457.13)? I added CAD$,USD$ into "custom money signs" under options, but that does not cause it to display beside each price.
- If user is paying in CAD$ (base currency) at check-out, Is there a way to show that each price is in Canadian dollars by placing "CAD$" beside each amount in the check-out?
- Is there a way to display the "i" (info) icon at check-out so user can see the price in alternate currency (USD)?
- Help with CSS: How do I add left margin or padding to the widget when it displays in the footer? Currently, it's pressed against the left side without any margin. I need aprox. 20px on the left
You have a beautiful, light widget that does not crash the site (like many other currency widgets do). Thank you for your hard work developing it. I need a little more help to get this widget going. If you can help me with these questions, I would very much appreciate it.
- How can I replace the"i" (info) icon that displays beside the cost (hover to show amount in other currencies) with my own icon?
- The info hover does not display a decimal. How do I get it to display a decimal? For example, the USD price shows $457.13 the info in CAD displays $62000. It should display $620.00
- How do I show the currency beside each price in the catalog, product page, cart and check-out (For example, USD $457.13)? I added CAD$,USD$ into"custom money signs" under options, but that does not cause it to display beside each price.
- If user is paying in CAD$ (base currency) at check-out, Is there a way to show that each price is in Canadian dollars by placing "CAD$" beside each amount in the check-out?
- Is there a way to display the"i" (info) icon at check-out so user can see the price in alternate currency (USD)?
- Help with CSS: How do I add left margin or padding to the widget when it displays in the footer? Currently, it's pressed against the left side without any margin. I need aprox. 20px on the left
Quote from starettie on June 17, 2020, 22:03One more comment to the above list:
The wSelect drop-down does not display the flag on mobile. Is it possible to correct this so the flag displays in the drop down on mobile as well?
Thanks,
One more comment to the above list:
The wSelect drop-down does not display the flag on mobile. Is it possible to correct this so the flag displays in the drop down on mobile as well?
Thanks,
Quote from starettie on June 17, 2020, 23:26One more issue to the above,
On mobile (iPhone) the currency display for the "i" (info) is cut off (truncated). Is there a way to correct this? (On desktop, there's no problem).
Screen cap:
One more issue to the above,
On mobile (iPhone) the currency display for the"i" (info) is cut off (truncated). Is there a way to correct this? (On desktop, there's no problem).
Screen cap:
Quote from Pablo Borysenco on June 18, 2020, 10:05Hello
1 Use CSS please.
.price span.woocs_price_info_icon {background-image: url(../img/your_image.png);}2 Please add FTP access I will check it3 Try to check it - https://c2n.me/482Re9e.png4 Describe it in more detail please5 The plugin does not have such a feature6 .widget-woocommerce-currency-switcher{margin-left: 20px;}7 Try in file - wp-content\plugins\woocommerce-currency-switcher\js\front.js please delete this code - https://c2n.me/482Qg76.png and do test8 Add CSS.price div:hover.woocs_price_info ul {left: -70px;}
Hello
1 Use CSS please.
Quote from starettie on June 18, 2020, 23:28#1,3,4,5,6,8 is resolved. Thank you very much!
#2 & #7 - the hover value is now truncated on desktop as well. Deleting mobile code from js file didn't seem to work? (the edited file is currently on the server) The currency symbol is duplicated on mobile and desktop, which is prob contributing to the problem on desktop? (i.e. USD: USD...)
#1,3,4,5,6,8 is resolved. Thank you very much!
#2 & #7 - the hover value is now truncated on desktop as well. Deleting mobile code from js file didn't seem to work? (the edited file is currently on the server) The currency symbol is duplicated on mobile and desktop, which is prob contributing to the problem on desktop? (i.e. USD: USD...)
Quote from Pablo Borysenco on June 19, 2020, 15:53Hello
The currency symbol is duplicated on mobile - because you added this setting - https://c2n.me/484m0oW.png
On mobile - https://c2n.me/484m7rT.png
Please check FTP access
Hello
The currency symbol is duplicated on mobile - because you added this setting - https://c2n.me/484m0oW.png
On mobile - https://c2n.me/484m7rT.png
Please check FTP access
Quote from starettie on June 19, 2020, 16:49Re: FTP - sorry about that, please check again
Re: duplicate symbol - I need it to appear in front of the prices, and in the drop down. Don't the settings you mention control those areas? That's all good. But it displays 2X in the hover amount. Is there any way to get it to display only once in the hover?
See screen cap:
Re: FTP - sorry about that, please check again
Re: duplicate symbol - I need it to appear in front of the prices, and in the drop down. Don't the settings you mention control those areas? That's all good. But it displays 2X in the hover amount. Is there any way to get it to display only once in the hover?
See screen cap: 
Quote from starettie on June 21, 2020, 00:55- The currency widget on mobile doesn't display with flag, anymore. What to do?
- How do I get the currency to load & display according to user's IP, when they first load the website?
- The currency widget on mobile doesn't display with flag, anymore. What to do?
- How do I get the currency to load & display according to user's IP, when they first load the website?
Quote from Pablo Borysenco on June 22, 2020, 15:22Hello
But it displays 2X in the hover amount. - https://c2n.me/486diUx.png
widget on mobile doesn't display with flag, anymore. - Try in file - wp-content\plugins\woocommerce-currency-switcher\js\front.js please delete this code - https://c2n.me/482Qg76.png and do test
Please check your FTP access
Hello
But it displays 2X in the hover amount. - https://c2n.me/486diUx.png
widget on mobile doesn't display with flag, anymore. - Try in file - wp-content\plugins\woocommerce-currency-switcher\js\front.js please delete this code - https://c2n.me/482Qg76.png and do test
Please check your FTP access
Quote from starettie on June 22, 2020, 19:20Re: flag on widget in mobile - this issue is resolved, thanks. (not sure why I had to do this twice? the first time worked, then it reverted back).
Re: flag on widget in mobile - this issue is resolved, thanks. (not sure why I had to do this twice? the first time worked, then it reverted back).
Quote from starettie on June 22, 2020, 19:39I removed the hover, so that's not an issue. Thanks. The IP detection works as well, thanks. These 2 issues are resolved.
I removed the hover, so that's not an issue. Thanks. The IP detection works as well, thanks. These 2 issues are resolved.
Quote from Pablo Borysenco on June 23, 2020, 11:29Hello
OK. Welcome;)
Any other problems on the site?
Hello
OK. Welcome;)
Any other problems on the site?
Quote from starettie on June 23, 2020, 13:26The screen cap below is from a mobile footer.1. Currency is set to USD2. TAXES must be calculated against WELCOME currency then converted to selected currency. Currently, the calculation of taxes occurs against selected currency.3. Amount displays in WELCOME currency with selected currency symbol.

Quote from Pablo Borysenco on June 24, 2020, 10:04Hello
Disable this third-party function and do test - https://c2n.me/487N2Ut.png
I did test - https://c2n.me/487Nmoc - everything seems to work correctly
Hello
Disable this third-party function and do test - https://c2n.me/487N2Ut.png
I did test - https://c2n.me/487Nmoc - everything seems to work correctly
Quote from starettie on June 24, 2020, 16:34- The currency doesn’t display according to IP. How can I correct that? For example, if I am in the US, the currency should display as US. If I’m in Canada, currency should display Canadian.
- Your test doesn’t not address the issue. The issue to calculate add-ons occurs when the Welcome currency is NOT used. The screen cap I provided was the math in the CART widget in the FOOTER.
1. Redo test using ONLY US currency
2. Check amount in footer widget (see amount where arrow points in screen cap I provided in previous post.) “1 x USD 622.63” — this is incorrect. “622.63” is the CAD total NOT US. The amount in this spot should be
- The currency doesn’t display according to IP. How can I correct that? For example, if I am in the US, the currency should display as US. If I’m in Canada, currency should display Canadian.
- Your test doesn’t not address the issue. The issue to calculate add-ons occurs when the Welcome currency is NOT used. The screen cap I provided was the math in the CART widget in the FOOTER.
1. Redo test using ONLY US currency
2. Check amount in footer widget (see amount where arrow points in screen cap I provided in previous post.) “1 x USD 622.63” — this is incorrect. “622.63” is the CAD total NOT US. The amount in this spot should be
Quote from Pablo Borysenco on June 25, 2020, 09:46Hello
1) Read this please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/
2) OK! Read this - https://currency-switcher.com/woocs-labs/ The issue to calculate add-ons - this is incompatible with a third-party plugin
New test - https://c2n.me/488E4Vw.mp4
I already wrote to you about this - https://c2n.me/488E5Y0.png
Hello
1) Read this please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/
2) OK! Read this - https://currency-switcher.com/woocs-labs/ The issue to calculate add-ons - this is incompatible with a third-party plugin
New test - https://c2n.me/488E4Vw.mp4
I already wrote to you about this - https://c2n.me/488E5Y0.png
Quote from starettie on June 30, 2020, 20:41The site operates much slower with WOOCS activated. The site is sluggish and and takes a long time to load. When WOOCS is deactivated, the site operates normally. What to do? Is this a hosting issue? And if yes, is there a file or folder that the plugin is attempting to access that is blocked by the host? Is there anything that can be done?
** The host "added code to .htaccess that prevents calls to the XMLRPC.php" file "because that is the way the attack works". Is this a file that WOOCS requires access to? Could this be the reason the site is having trouble loading with WOOCS enabled? - Thanks
Re prior issues:
The 3rd party plugin for add-ons has been resolved. The plugins developer is very keen to make his plugin work with WOOCS and has corrected the issue. Thank you for your time on this issue.
The display of currency by IP has not been resolved. (Maxmind license key was entered for Geolocation). Iss the issue described above (access to XMLRPC.php file) connected to this issue? - Thanks.
The site operates much slower with WOOCS activated. The site is sluggish and and takes a long time to load. When WOOCS is deactivated, the site operates normally. What to do? Is this a hosting issue? And if yes, is there a file or folder that the plugin is attempting to access that is blocked by the host? Is there anything that can be done?
** The host"added code to .htaccess that prevents calls to the XMLRPC.php" file"because that is the way the attack works". Is this a file that WOOCS requires access to? Could this be the reason the site is having trouble loading with WOOCS enabled? - Thanks
Re prior issues:
The 3rd party plugin for add-ons has been resolved. The plugins developer is very keen to make his plugin work with WOOCS and has corrected the issue. Thank you for your time on this issue.
The display of currency by IP has not been resolved. (Maxmind license key was entered for Geolocation). Iss the issue described above (access to XMLRPC.php file) connected to this issue? - Thanks.