Mini Cart Not Switching Currencies
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
The currency switches in the Main Cart/Basket Page and on the Checkout Page.
But it does not switch on the 'Mini Cart'.
To replicate the error please:
Step 1) Visit my website here: https://www.zestchest.com/catalog/
Step 2) Add any course to the basket
Step 3) Hover your mouse on the mini cart at the top of the page.
*Please do not go to the cart page or checkout page and then check since then the value will then show correctly everywhere.
The problem arises specifically on the mini cart and specifically before someone goes to the main cart or the checkout page.
My base currency is INR.
I am including a link of the images of the issue after using a USA VPN (so it should show in dollars) to show you what I mean by 'Mini Cart'
Mini Cart showing in INR instead of USD: https://ibb.co/GMvRqNR
Please note that there is no issue on the main cart page or at checkout, the issue is only on the 'Mini Cart' and only before someone proceeds to cart or checkout. After they proceed to cart or checkout even the mini cart shows it correctly, the error only occurs before they move to cart or checkout.
Regards
Hello
My test - https://c2n.me/4f0Y8zH - Everything seems to be working correctly
Hi Pablo,
Thank you for your quick response.
The problem exists.
Please see my capture below:
Please delete your cache before trying again and please simply 'Add To Basket' and hover over the 'Mini Cart'. Please DO NOT go to 'Checkout' or the main cart page BEFORE hovering over the cart. Because once you go to checkout the currency converter then works and changes it correctly everywhere. The software only works when someone goes to the cart page or the checkout page. But once it changes in the checkout or cart page it then changes it everywhere including the mini cart.
A lot of our potential customers complained about this and all of them did not buy because they were scared that the site was a scam. I have stopped selling internationally simple because of this problem. People are suddenly scared of seeing a random currency.
Please please please help.
And if you are not able to replicate the issue on your end please provide me a way to have a live chat with you or someone from your team for just a few seconds to show you the issue.
Regards
Hello
My test - https://c2n.me/4f2jUf0 - I cleared the cache and cookies
please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - I will check the settings
Hi Pablo,
Thank you for your quick response.
I have attached the login details as requested.
Please help.
Regards
Hello
Please check access - https://c2n.me/4f4WyxV.png
Another test with clearing the cache - https://c2n.me/4f4WLiS - Try to test on another device
Hi,
I have changed the password and updated it in the private section. Please check
The problem is not in my system.
Everyone of our international customers has written to us saying that the price shows in a different currency (rupees) in the mini cart.
It would be great if I could somehow show you the problem live.
Please set up a anydesk session so that I may show you the problem dear. Please. I am available to do it anytime of your choosing.
Regards.
Hello
I disabled this plugin - https://share.pluginus.net/image/i20220303090245.png - Please do a test
Hi Pablo,
Thank you for your quick response.
Yes it is working now. But I need that plugin for caching pages to improve speed. But why is Caching affecting your plugin. Doesn't your plugin bypass caching through Ajax?
Is there some setting change I need to make in your plugin?
Please help.
Try to place at least one product with a standard price display on this page and do a test