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MDTF widget not working as expected

(new from 01-07-2019)
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HI,

I bought a license of MDTF and I started to setup the plugin.

Followed your documentation and video tutorial. However, the sidebar widget doesn't work as expected. It replaces the check boxes by horizontal lines with the category name bellow, so it is not possible the user to check any taxonomy.

After several attempts it seems to be other problems with the plugin performance with the theme, but without the first step done it is not possible to make any other feasible test.

Thanks for your assistance.

Rogerio

Hello Rogerio

Please paste wp-admin access - https://c2n.me/42BAoj4.png  AND  drop me exact link to the  issue

Hi Pablo,

the url is https://archtech-books.com/en/

2 problems: widget performance on sidebar and empty results page.

I set the widget on the "default sidebar" as checkboxes. You can see it at the bottom of the homepage or on any other page.

Changing checkboxes to label or dropdown or multiple checkboxes the results are not the ones expected.

I set the results to appear on the theme's search page and tested also with the theme's archive page and both appear empty after clicking on the taxonomy.

I noticed that the plugin is generating an error on the permalink of the search results page, the "en" appears duplicated:
https://archtech-books.com/en/en/mdtf-results-page/?slg=post&mdf_cat=-1&page_mdf=83497004950f4e17b40da3460acb5217

Hope not to be a problem of compatibility with the theme.

*credentials attached

Thanks.

Rogerio

Hello Rogerio

 

Please do not forget to save - https://c2n.me/430rdLY.png

Done.

Thanks.

Hello

Did you customize a plugin code?

Please paste  FTP access

Hi,

no.

Just installed and activated it.

Also created the plugin´s templates folder in the theme's child.

See private data.

 

Hello

Can I disable plugins/theme  to test?

As you leave everything as it was, no problem.

I stopped to work on this project since last week, so no information was added meanwhile. But i would like to return on it asap.

Thanks.

 

Hello

this is a conflict with WPML - https://c2n.me/435shhw