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Make a payment product not working with Currency Swithcher

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
PhilC(@philc)
13 Posts
Customers
November 23, 2023, 14:20

Hi, On my website I have a product where customers can input their own price then check it out and pay.

I have used a plugin 'Custom Price for WooCommerce' so customers can input their own price.

In 'Pounds' the payment page works. But if I change the currency to 'Euros' or 'Dollars' it doesn't work. For example if I go to pay $100, then checkout the product, it then appears in the checkout as $125.

So for some reason it is just not registering that it is $100 and adds an exchange rate on to it like it is reading it as £100

For now I have changed the page on the live site so you can only pay in pounds - but to see what I mean here is the preview site with the payment page https://lean.firstwebpreview.co.uk/product/make-a-payment/

How can this be resolved?

Thanks

Phil

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 24, 2023, 10:46

Hello Phil

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

read this - https://pluginus.net/support/topic/bulk-remove-sale-dates-for-a-large-number-of-products/

#2
PhilC(@philc)
13 PostsTopic Author
Customers
November 24, 2023, 12:04

Hi, I have shared my Purchase code and also given you the login to the site so you can login and see the issue

Thanks

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 24, 2023, 13:14

Sorry I inserted the wrong link - https://currency-switcher.com/woocs-labs

#4
PhilC(@philc)
13 PostsTopic Author
Customers
November 24, 2023, 13:39

Hi

I couldn't find the plugin on the list. The plugin it doesn't work with is called 'Custom Price for WooCommerce' by Author: WP Desk

Is it possible to make it work with this plugin.

 

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 27, 2023, 10:54

Hello

Unfortunately this plugin is not very popular

Can you consider an alternative plugin that is more popular?

#6
PhilC(@philc)
13 PostsTopic Author
Customers
November 27, 2023, 11:15

Yes, are there other similar plugins where customers can input their own price that you have fixes for ?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 27, 2023, 12:55

https://currency-switcher.com/name-your-price-woothemes  OR  https://currency-switcher.com/yith-woocommerce-name-your-price-premium

But you can choose any other plugin (more popular) and we will make an adaptation for this third-party plugin

#8
PhilC(@philc)
13 PostsTopic Author
Customers
November 27, 2023, 16:09

Thanks, I'm going to buy https://yithemes.com/themes/plugins/yith-woocommerce-name-your-price/

Just to check and ask - if I buy this will you be able to add the code to my site for me to make the plugin work or is that something I have to do?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 28, 2023, 11:05

Hello

I want to make something clear,  You can choose any plugin (paid or free, it doesn’t matter). This plugin must have at least 6000 users and no critical errors

And as described in the article, we will do the adaptation for free. And very important, we do not guarantee success - https://share.pluginus.net/image/i20231128110142.png

Regarding your question:  If you have no programming experience, I can paste this code (it doesn’t matter if you bought the plugin or not).

#10
PhilC(@philc)
13 PostsTopic Author
Customers
November 28, 2023, 12:38

Hi, I did look around but couldn't find any free popular plugins that did this so I have brought https://currency-switcher.com/yith-woocommerce-name-your-price-premium

I have no programming experience so would you be able to add the code to the website for me.

I have put the login for the site in the private data area.

 

Thanks for your help

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 28, 2023, 13:31

Please  add ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

if you don’t know where to get FTP access, write to your hosting support

#12
PhilC(@philc)
13 PostsTopic Author
Customers
November 29, 2023, 13:40

Thanks, I have added the FTP acess details in to the portal

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 30, 2023, 10:22

Hello

Ok! Great! I will write to you as soon as we get the result

#14
PhilC(@philc)
13 PostsTopic Author
Customers
December 1, 2023, 17:46

Hi, just checking if you have managed to add the code on to this site

Thanks

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 1, 2023, 17:50

Hello

Please  do a test

#16
PhilC(@philc)
13 PostsTopic Author
Customers
December 1, 2023, 17:58

That's great thanks, all seems to working fine.

One thing I was just about to update my theme and plugins will that effect the code you've just added?

Thanks

#17
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 4, 2023, 10:25

Hello

All changes are in functions.php of your current theme

That is, you can update everything except the theme.

so that the theme can be updated you should create a child theme - https://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/  - and move this code to your child theme

#18