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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Last Update Caused Strange Issue

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Last Update Caused Strange Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

littlepanda(@littlepanda)

33 Posts

Customers

September 29, 2023, 14:36

We updated to the latest version of FOX and a couple of odd things happened:

Our website orders in Euros (base currency is GBP) all changed to GBP in the woocommerce order list.
The Fox order info widget on the right side of each order page disappeared.
When we resent order emails to the customer that were currency converted an incredibly high amount of money was put into the totals column and no longer showed the actual price after sending.

We reverted the plugin back to the previous version and the above issues have gone away.

Can you suggest what the issue could be please?

Regards