Issue on checkout page resume
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Speedd on November 11, 2021, 17:27Hi, I have a problem on checkout.
As soon as I access the page I see the correct currency, but as soon as I add an upsell or change payment method, the report goes back to euro.
see image screenshot > https://ibb.co/gTq9K6Y
Hi, I have a problem on checkout.
As soon as I access the page I see the correct currency, but as soon as I add an upsell or change payment method, the report goes back to euro.
see image screenshot > https://ibb.co/gTq9K6Y
Quote from Pablo Borysenco on November 12, 2021, 12:30Hello
Please drop me exact link to the issue
Hello
Please drop me exact link to the issue
Quote from Speedd on November 12, 2021, 13:06Hi, try here
www.speedd.it/pl
or
www.speedd.it/hu
Hi, try here
or
Quote from Pablo Borysenco on November 15, 2021, 12:26Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Do you use a custom code to change the currency depending on the language?
My test - https://share.pluginus.net/video/v20211115132631.mp4
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Do you use a custom code to change the currency depending on the language?
My test - https://share.pluginus.net/video/v20211115132631.mp4
Quote from Speedd on November 15, 2021, 12:36Hi, i've just saved the private data
Hi, i've just saved the private data
Quote from Pablo Borysenco on November 15, 2021, 12:52OK! Do you use a custom code to change the currency depending on the language?
You saw my test. I cannot repeat this error
OK! Do you use a custom code to change the currency depending on the language?
You saw my test. I cannot repeat this error
Quote from Speedd on November 15, 2021, 13:02also i can't recreate the error right away, but by adding some upsells and changing payment method
I am using your plugin to differentiate currency by language, no custom code
also i can't recreate the error right away, but by adding some upsells and changing payment method
I am using your plugin to differentiate currency by language, no custom code
Quote from Speedd on November 15, 2021, 18:58If it helps, we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use.
If it helps, we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use.
Quote from Pablo Borysenco on November 16, 2021, 12:18Hello
I am using your plugin to differentiate currency by language, no custom code - my plugin does not have this feature. You should disable this third-party functionality. As far as I know, if you do not enable support for ajax mode, WPML badly detects the current language. This can cause problems with this custom functionality.
we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use. - What system? What status? Describe it in more detail, please
You also use third-party functionality for payment systems. Standard woocommerce does not redraw the cart when the user changes the payment method (obviously there are no standard hooks)
Hello
I am using your plugin to differentiate currency by language, no custom code - my plugin does not have this feature. You should disable this third-party functionality. As far as I know, if you do not enable support for ajax mode, WPML badly detects the current language. This can cause problems with this custom functionality.
we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use. - What system? What status? Describe it in more detail, please
You also use third-party functionality for payment systems. Standard woocommerce does not redraw the cart when the user changes the payment method (obviously there are no standard hooks)
Quote from Speedd on November 22, 2021, 18:29Hi, it seems that the problem is only related to iOS and MacOs operating systems.
On Android and Windows the problem cannot be recreated.
Hi, it seems that the problem is only related to iOS and MacOs operating systems.
On Android and Windows the problem cannot be recreated.
Quote from Pablo Borysenco on November 23, 2021, 11:54Hello
Ok! Please disable this third-party functionality - https://c2n.me/4e5ziLd.png
we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use. - What system? What status? Describe it in more detail, please
And I will do the test on iOS operating systems.
Hello
Ok! Please disable this third-party functionality - https://c2n.me/4e5ziLd.png
we evaluated it with our technician and it seems that when I change the payment method, the system loses the status so it no longer understands what currency to use. - What system? What status? Describe it in more detail, please
And I will do the test on iOS operating systems.
Quote from Speedd on November 25, 2021, 09:23Hi Pablo, forgive me but I do not understand what you mean.
I haven't activated any other plugin that manages the currency for each language.
I'll show you how I set it up, through some screenshots.
https://drive.google.com/file/d/130yzGFl5CqEHzsCYLHCCiJ0ebGBtJKBE/view?usp=sharing
https://drive.google.com/file/d/1K9XMi_Jgy2fno_O1Fu9QqDndH4A2RUQu/view?usp=sharing
https://drive.google.com/file/d/1EEC44PiMo-uwGkWWsnW_0P1hQCx6HKaP/view?usp=sharing
https://drive.google.com/file/d/1IKBJX_AgbYlSaxsvzBJ_h5cFUSI2Of9F/view?usp=sharing
https://drive.google.com/file/d/1Mm7SeWpHa88o79ANPFrXO8AXe0J7129E/view?usp=sharing
https://drive.google.com/file/d/19ch1hyoMuA4JcK4sIqu3uV04rJM0XfWG/view?usp=sharing
https://drive.google.com/file/d/1KN5D4PXty9o09bifOmQ9vXQJz7UgosYK/view?usp=sharing
Besides what you see there is nothing else
thank you for your support
Hi Pablo, forgive me but I do not understand what you mean.
I haven't activated any other plugin that manages the currency for each language.
I'll show you how I set it up, through some screenshots.
https://drive.google.com/file/d/130yzGFl5CqEHzsCYLHCCiJ0ebGBtJKBE/view?usp=sharing
https://drive.google.com/file/d/1K9XMi_Jgy2fno_O1Fu9QqDndH4A2RUQu/view?usp=sharing
https://drive.google.com/file/d/1EEC44PiMo-uwGkWWsnW_0P1hQCx6HKaP/view?usp=sharing
https://drive.google.com/file/d/1IKBJX_AgbYlSaxsvzBJ_h5cFUSI2Of9F/view?usp=sharing
https://drive.google.com/file/d/1Mm7SeWpHa88o79ANPFrXO8AXe0J7129E/view?usp=sharing
https://drive.google.com/file/d/19ch1hyoMuA4JcK4sIqu3uV04rJM0XfWG/view?usp=sharing
https://drive.google.com/file/d/1KN5D4PXty9o09bifOmQ9vXQJz7UgosYK/view?usp=sharing
Besides what you see there is nothing else
thank you for your support
Quote from Pablo Borysenco on November 25, 2021, 14:10Hello
Sorry, your screenshots are closed
orgive me but I do not understand what you mean. - You have configured currency switching depending on the language - https://c2n.me/4e7skFd.png - But my plugin does not have this feature.
Hello
Sorry, your screenshots are closed
orgive me but I do not understand what you mean. - You have configured currency switching depending on the language - https://c2n.me/4e7skFd.png - But my plugin does not have this feature.
Quote from Speedd on November 26, 2021, 11:51Hi Pablo
What I wanted to tell you, is that I'm not using any third party plugins on the currency, and I don't have any custom code to make the switch.
I just activated your plugin and see the currency switch, without doing anything else.
try with this link please
https://drive.google.com/file/d/130yzGFl5CqEHzsCYLHCCiJ0ebGBtJKBE/view?usp=sharing, https://drive.google.com/file/d/19ch1hyoMuA4JcK4sIqu3uV04rJM0XfWG/view?usp=sharing, https://drive.google.com/file/d/1EEC44PiMo-uwGkWWsnW_0P1hQCx6HKaP/view?usp=sharing, https://drive.google.com/file/d/1IKBJX_AgbYlSaxsvzBJ_h5cFUSI2Of9F/view?usp=sharing, https://drive.google.com/file/d/1K9XMi_Jgy2fno_O1Fu9QqDndH4A2RUQu/view?usp=sharing, https://drive.google.com/file/d/1KN5D4PXty9o09bifOmQ9vXQJz7UgosYK/view?usp=sharing, https://drive.google.com/file/d/1Mm7SeWpHa88o79ANPFrXO8AXe0J7129E/view?usp=sharing
Hi Pablo
What I wanted to tell you, is that I'm not using any third party plugins on the currency, and I don't have any custom code to make the switch.
I just activated your plugin and see the currency switch, without doing anything else.
try with this link please
https://drive.google.com/file/d/130yzGFl5CqEHzsCYLHCCiJ0ebGBtJKBE/view?usp=sharing, https://drive.google.com/file/d/19ch1hyoMuA4JcK4sIqu3uV04rJM0XfWG/view?usp=sharing, https://drive.google.com/file/d/1EEC44PiMo-uwGkWWsnW_0P1hQCx6HKaP/view?usp=sharing, https://drive.google.com/file/d/1IKBJX_AgbYlSaxsvzBJ_h5cFUSI2Of9F/view?usp=sharing, https://drive.google.com/file/d/1K9XMi_Jgy2fno_O1Fu9QqDndH4A2RUQu/view?usp=sharing, https://drive.google.com/file/d/1KN5D4PXty9o09bifOmQ9vXQJz7UgosYK/view?usp=sharing, https://drive.google.com/file/d/1Mm7SeWpHa88o79ANPFrXO8AXe0J7129E/view?usp=sharing
Quote from Pablo Borysenco on November 26, 2021, 12:45Hello
My test - https://c2n.me/4e8dhd3 - Why does currencies switch depending on the language?
Hello
My test - https://c2n.me/4e8dhd3 - Why does currencies switch depending on the language?
Quote from Speedd on November 26, 2021, 13:09so, if I understand correctly, your plugin is not able to switch currency based on language.
so is another plugin doing this job in your opinion?
so, if I understand correctly, your plugin is not able to switch currency based on language.
so is another plugin doing this job in your opinion?
Quote from Speedd on November 26, 2021, 13:23I found the script that updates the language and currency.
If I remember correctly though, I found it on your documentation.
/* currency wpml */
add_filter('wp_head', function() {
$lang = ICL_LANGUAGE_CODE;
global $WOOCS;
switch ($lang)
{
case 'ro':
$WOOCS->set_currency('RON');
break;
case 'hu':
$WOOCS->set_currency('HUF');
break;
case 'pl':
$WOOCS->set_currency('PLN');
break;
case 'en':
$WOOCS->set_currency('EUR');
break;
default:
$WOOCS->set_currency('EUR');
break;
}
});
I found the script that updates the language and currency.
If I remember correctly though, I found it on your documentation.
/* currency wpml */
add_filter('wp_head', function() {
$lang = ICL_LANGUAGE_CODE;
global $WOOCS;
switch ($lang)
{
case 'ro':
$WOOCS->set_currency('RON');
break;
case 'hu':
$WOOCS->set_currency('HUF');
break;
case 'pl':
$WOOCS->set_currency('PLN');
break;
case 'en':
$WOOCS->set_currency('EUR');
break;
default:
$WOOCS->set_currency('EUR');
break;
}
});
Quote from Pablo Borysenco on November 29, 2021, 11:44Hello
Ok! Great!
Please delete this code and do a test
Hello
Ok! Great!
Please delete this code and do a test