Incorrect Price Range displayed on product page for non public user roles
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from DunbarM on December 15, 2022, 18:20Hello - I am finding that the price ranges that are displayed for variable products when logged in with a non guest account are incorrect. They are based on guest prices instead of prices for the applicable role.
For example, if a product has variable prices for guest users that range from $10 to $58 and I log in with a role that should have prices ranging from $8 to $43, the price range displayed below the product title is still $10-$58. This issue goes away when I deactivate the WOOCS plugin.
Can anyone suggest a solution for this issue?
Thanks.
Hello - I am finding that the price ranges that are displayed for variable products when logged in with a non guest account are incorrect. They are based on guest prices instead of prices for the applicable role.
For example, if a product has variable prices for guest users that range from $10 to $58 and I log in with a role that should have prices ranging from $8 to $43, the price range displayed below the product title is still $10-$58. This issue goes away when I deactivate the WOOCS plugin.
Can anyone suggest a solution for this issue?
Thanks.
Quote from Pablo Borysenco on December 16, 2022, 10:39Hello
Are you using a third party plugin to change prices based on user role?
Read this please - https://currency-switcher.com/woocs-labs
Hello
Are you using a third party plugin to change prices based on user role?
Read this please - https://currency-switcher.com/woocs-labs
Quote from DunbarM on December 16, 2022, 15:29Hello:
Yes - I am using the Tyches plugin for user role based pricing:
Product Prices by User Roles for WooCommerce - Tyche Softwares
Would you consider building an adaptation script for this plugin?
Thanks.
Hello:
Yes - I am using the Tyches plugin for user role based pricing:
Product Prices by User Roles for WooCommerce - Tyche Softwares
Would you consider building an adaptation script for this plugin?
Thanks.
Quote from Pablo Borysenco on December 19, 2022, 11:04Hello
Please read this - https://currency-switcher.com/woocs-labs
Add wp-admin+FTP access to your test site - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
And I'll add it to the adaptation queue
Hello
Please read this - https://currency-switcher.com/woocs-labs
Add wp-admin+FTP access to your test site - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
And I'll add it to the adaptation queue
Quote from Pablo Borysenco on December 20, 2022, 11:04Hello
I added the plugin to the adaptation queue
Hello
I added the plugin to the adaptation queue
Quote from Pablo Borysenco on December 23, 2022, 17:34Hello
Unfortunately, I do not see data for FTP access
please add ftp host, login and password
Hello
Unfortunately, I do not see data for FTP access
please add ftp host, login and password
Quote from DunbarM on December 23, 2022, 17:42Now added. Thanks.
Now added. Thanks.
Quote from Pablo Borysenco on December 23, 2022, 21:52please do a test
please do a test
Quote from DunbarM on December 23, 2022, 22:56I am afraid I am not seeing any change in the price interval shown for the affected products. For example, the wholesale price interval for this product:
https://dunbarmedical.com/products/taping-wrapping-padding/athletic-tape/k-tape/dynapro-kinesiology-restoretape/
should be $8.00-$43.02 when logged in to a wholesale account but the staging site is still showing the public price range ($10.80-$58.08) for wholesale accounts.
Thanks.
I am afraid I am not seeing any change in the price interval shown for the affected products. For example, the wholesale price interval for this product:
should be $8.00-$43.02 when logged in to a wholesale account but the staging site is still showing the public price range ($10.80-$58.08) for wholesale accounts.
Thanks.
Quote from Pablo Borysenco on December 26, 2022, 12:34Hello
Ok! Of course, nothing will change on this site, because I worked on a test site
My test - https://c2n.me/4hsyEW9
Hello
Ok! Of course, nothing will change on this site, because I worked on a test site
My test - https://c2n.me/4hsyEW9
Quote from DunbarM on December 26, 2022, 13:24OK - thanks. I can now see you created an additional price level for admin accounts.
I will take a look at those prices and get back to you.
OK - thanks. I can now see you created an additional price level for admin accounts.
I will take a look at those prices and get back to you.
Quote from DunbarM on December 26, 2022, 16:15Hello - I agree that the prices shown in your clip are correct for an admin account. But is there a reason why I cannot reproduce the same prices when I log into the staging site as an admin and view the same product?
Thanks.
Hello - I agree that the prices shown in your clip are correct for an admin account. But is there a reason why I cannot reproduce the same prices when I log into the staging site as an admin and view the same product?
Thanks.
Quote from Pablo Borysenco on December 27, 2022, 10:34Hello
Please clear all cache and Ctrl+F5 and do a test
Hello
Please clear all cache and Ctrl+F5 and do a test
Quote from DunbarM on December 27, 2022, 13:31I have cleared the browser cache and pressed Ctrl + F5 twice but I still do not see the same prices at my end that appear on your clip (when logged in as an admin).The prices I am seeing are those that would appear for a guest user.
Please advise.
Thanks,
I have cleared the browser cache and pressed Ctrl + F5 twice but I still do not see the same prices at my end that appear on your clip (when logged in as an admin).The prices I am seeing are those that would appear for a guest user.
Please advise.
Thanks,
Quote from Pablo Borysenco on December 28, 2022, 11:02Hello
Ok! I will check it
Hello
Ok! I will check it
Quote from Pablo Borysenco on January 13, 2023, 19:10Hello
Please update the access link
In the settings of the third-party plugin there is an option for compatibility with the currency switcher. Have you tried this?
Hello
Please update the access link
In the settings of the third-party plugin there is an option for compatibility with the currency switcher. Have you tried this?