How can we prevent the currency exchanger of all prices on the site from being disabled at once when the customer does not have a payment balance?
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from kav on December 11, 2023, 15:41If an Insufficient Fund Error is encountered on the Payment Page of the Website, all prices on the Website Revert to System Input Prices and the FOX Application Does Not Work. Also, the price view never works with FOX data. The price changer does not work on any page of the site.
My Website's Currency is USD, since they supply the products on my site in USD, I wanted to use the FOX plugin to automatically calculate and confirm exchange rate differences when making sales. I hide Turkish Lira products and price display preferences as the sales currency. In summary, my customers who visit my website see all prices in Turkish Lira through the FOX application. I kept the money cutter icons because I wanted to sell only in Turkish Lira. If the customer who wants to pay by credit card during the sale does not have sufficient balance in the bank payment, the default value suddenly appears on the site. It returns to USD price and does not recover on any page again. In summary, FOX Stops Working. To solve this problem, I need to go to woocommerce/settings/current, activate SIDE, select Turkish Lira and deactivate it again. However, until I realize this and make a regulation, my customers are paying 7 TL for a 200 TL product and ordering because their orders show USD and withdraw TL from their cards.
I'm waiting for your support.
About this problem;Hello
You can use code to limit currencies on the frontend
An example - https://currency-switcher.com/force-currency-on-checkout-page
We got the answer.
However, our problem is that the prices on the entire site suddenly become inactive and all prices become unconvertible. In this case, we activate the Woocommerce >currency>side> TRY - USD Converter Button. Then we select the TRY Button and deactivate the Currency Changer Button again. In this way, we are making the broken prices current again, but even if all the products ordered are in USD, 10TRY payment is requested on the 10 USD Payment Screen.
What can we do about this issue?
How can we prevent the currency exchanger of all prices on the site from being disabled at once when the customer does not have a payment balance?
If an Insufficient Fund Error is encountered on the Payment Page of the Website, all prices on the Website Revert to System Input Prices and the FOX Application Does Not Work. Also, the price view never works with FOX data. The price changer does not work on any page of the site.
My Website's Currency is USD, since they supply the products on my site in USD, I wanted to use the FOX plugin to automatically calculate and confirm exchange rate differences when making sales. I hide Turkish Lira products and price display preferences as the sales currency. In summary, my customers who visit my website see all prices in Turkish Lira through the FOX application. I kept the money cutter icons because I wanted to sell only in Turkish Lira. If the customer who wants to pay by credit card during the sale does not have sufficient balance in the bank payment, the default value suddenly appears on the site. It returns to USD price and does not recover on any page again. In summary, FOX Stops Working. To solve this problem, I need to go to woocommerce/settings/current, activate SIDE, select Turkish Lira and deactivate it again. However, until I realize this and make a regulation, my customers are paying 7 TL for a 200 TL product and ordering because their orders show USD and withdraw TL from their cards.
I'm waiting for your support.
Hello
You can use code to limit currencies on the frontend
An example - https://currency-switcher.com/force-currency-on-checkout-page
We got the answer.
However, our problem is that the prices on the entire site suddenly become inactive and all prices become unconvertible. In this case, we activate the Woocommerce >currency>side> TRY - USD Converter Button. Then we select the TRY Button and deactivate the Currency Changer Button again. In this way, we are making the broken prices current again, but even if all the products ordered are in USD, 10TRY payment is requested on the 10 USD Payment Screen.
What can we do about this issue?
How can we prevent the currency exchanger of all prices on the site from being disabled at once when the customer does not have a payment balance?
Quote from Pablo Borysenco on December 12, 2023, 11:42Hello
Unfortunately, I don’t know why your payment system does this
This code forcibly holds one currency on the front end. An example:
add_filter('wp_head',function(){ if(!is_admin()){ global $WOOCS; $WOOCS->set_currency('TRY'); } });
Hello
Unfortunately, I don’t know why your payment system does this
This code forcibly holds one currency on the front end. An example:
add_filter('wp_head',function(){
if(!is_admin()){
global $WOOCS;
$WOOCS->set_currency('TRY');
}
});