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Google Merchant Problem

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 21, 2024, 10:04

hello

Ok! now wp-admin access is ok

#21
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 24, 2024, 14:43

Hello

Please check your  FTP  access - 530 Login incorrect.

And describe the problem in more detail. Do you see EUR in your Google account or in the feed data? How to get feed data in this plugin?

#22
Dnz(@deniz)
20 PostsTopic Author
Customers
May 24, 2024, 15:23

I do not provide a link for the feed; the plugin handles that itself. I connect my Google account from the wp-admin/admin.php?page=wc-admin&path=%2Fgoogle%2Fsettings page.

It transfers the product prices in TL. However, when the system checks, it sometimes sees the price in EUR or USD. Consequently, it rejects the product, citing a price discrepancy.

Example:

#23
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 24, 2024, 17:54

Unfortunately ftp still doesn't work - FTP access  530 Login incorrect.

#24
Dnz(@deniz)
20 PostsTopic Author
Customers
May 24, 2024, 18:18

How do I write a secret message?

Last edited on May 24, 2024, 18:19 by Dnz · #25
Dnz(@deniz)
20 PostsTopic Author
Customers
May 28, 2024, 13:58

Hello,

Could you provide an update? What is the current status?

#26
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 29, 2024, 10:43

Hello

FTP access is not working we can't start investigating this

#27
Dnz(@deniz)
20 PostsTopic Author
Customers
May 29, 2024, 14:28

How can I write FTP information privately and confidentially to you? If I write it here, everyone will see it.

#28
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 30, 2024, 09:27

Hello

To share private data - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#29
Dnz(@deniz)
20 PostsTopic Author
Customers
May 30, 2024, 19:42

I updated the information.

#30
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 31, 2024, 16:59

Hello

Please do a test

#31
Dnz(@deniz)
20 PostsTopic Author
Customers
June 1, 2024, 01:09

Hello,

Still same

Thank You

 

#32
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 3, 2024, 09:54

Hello

Is this new data? To test this, the plugin must generate new feeds.

#33
Dnz(@deniz)
20 PostsTopic Author
Customers
June 7, 2024, 02:13

Hello,

I think everything is fine. There doesn't seem to be any issues. In which area and what kind of update did you make? Could you provide information on how to update the plugin without losing the settings?

Regards

#34
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 7, 2024, 09:24

Hello

I pasted in file - wp-content\plugins\google-listings-and-ads\src\Product\WCProductAdapter.php
this code:
if(class_exists('WOOCS')){
global $WOOCS;
if($WOOCS->current_currency != $WOOCS->default_currency){
$WOOCS->reset_currency();
}
}
#35
Dnz(@deniz)
20 PostsTopic Author
Customers
June 7, 2024, 10:38

Hello,

Thank you for your support.

Regards

#36
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 7, 2024, 11:50

Welcome;)

#37
12