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Geolocate not working all steps are followed correctly

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Dear Team,

I am using a multicurrency plugin, however, I have noticed that geolocate function doesn't work, I have tried all possible scenarios but it still doesn't work.

Here is the test I have carried out to try to solve it:
-Disabled Cloudflare + Stackpath CDN (Still didn't work)
-Disabled swift performance caching plugin whilst enabling only the multicurrency plugin (Still didn't work)

-Disabled server caching, still doesn't work.

-Followed the troubleshooting procedure as described by the plugin author (Still didn't work)

I have followed the recommendation on FAQ but it doesn't work.

NOTE: i have given access to website admin area plus Cpanel login

PLEASE THIS IS SUPER DUPPER URGENT

I have also noticed, my website becomes super slow, here are some tests carried out.

 

I disabled it for now, and reverted to my other currency switcher, i will appreciate if your's would work without causing any slow down on my website.

Hello

My plugin does not slow down the site, it only makes one request to the database, then converts prices on the fly - it is very fast

I did  test  - https://c2n.me/48pRuaH - As you can see, everything works correctly.  I create  test  page - https://vicsenshop.com/test-geoip/

Thank you I see changing to session work and is multiple allowed also made it work.

How i have a bigger problem, the prices become incorrect see image for example.

I would appreciate your urgent help.

A: wrong price

B: wrong price

Hello

This is not a standard price display for a variable product - https://c2n.me/48qDVnh.png  use the standard method and everything will work correctly

Hello,

No it dosent work correctly, i have tried multiple ways and the price shows up wrong in other countries.

The price you are seeing is not from your plugin, due to the error i deactivated your plugin so you can check it and see.

Kindly check it, you may activate your plugin and see how it works for your self.

Hello

Can I disable  plugins/theme  to  test?

As it alive site I can suggest you make clone of the site for testing by this plug-in https://wordpress.org/plugins/duplicator/

Yes you can disable some plugins theme to test, also I mentioned to you earlier, my website becomes super slow when the plugin is active too. You may have a look at that.

Hello

I  did  test - https://c2n.me/48v55T8 - everything seems to be working correctly

It looks like it was a conflict with the discount plugin

 my website becomes super slow when the plugin is active too - https://c2n.me/48v5hy1.png -  What makes you think that the site is slow?

Hello thank you for your reply,

I have seen the video, however, the GBP is the wrong price, the price in USD is 499 for the item which you test, in GBP the price should be 389, it looks like the multicurrency plugin increased the price.. While the PHP price is correct, is there a way to resolve this?

-Also, do I need to enable geolocate in woocommerce? if I enable the geolocate with page caching option then my website becomes slow.

Hello

 is there a way to resolve this? - Yes!  Please  try  to watch a  video - https://currency-switcher.com/video-tutorials#video_1  Please note that this currency does not exist -  https://c2n.me/48w2BHM.png  - Read  this - http://en.wikipedia.org/wiki/ISO_4217#Active_codes    Then update the rate - https://c2n.me/48w2SKO.png    I thought you made these settings on purpose

-Also, do I need to enable geolocate in woocommerce?  - If you want to use GeoIP rules - Yes

 

 

Hello please i need help.

 

  • I don't want to use geolocate because it slows down my website, without geolocate my website is super fast, with geolocating my website is a bit slow., Now I want the users to select the currency using the widget which I add to the top bar. When a currency is selected it goes back to default. I have set it to transient + I am using a page cache plugin, but it doesn't work.

I would appreciate your help.

NOTE: if there is a way to speed things up whilst using geolocate i would appreciate any information on that, if not then i would want the users to manually select the currency using the widget option which is on the top bar.

Hello

Unfortunately, I cannot verify this because you are using another plugin.

if there is a way to speed things up whilst using geolocate - unfortunately this does not depend on our plugin. This is woocommerce functionality. And I'm not sure if geolocation can slow down the site (so you can notice it)

 

Thank you for your response, can you please check I have enabled the plugin now.

I would appreciate your urgent help.

Hello

Can I go to your website and activate my plugin myself?

Hello Pablo,

Yes, absolutely you can.

I just activated your plugin now also.

Also, something to point is i am not using woocommerce"geolocate" but I enabled"GeoIP" in your plugin, when the user lands on my website, the initial price shown is USD, then I a couple of seconds it shows the user country price due to the GEOIP of your plugin. Now i somehow like the concept but it looks like some sort of external IP is at work which i dont know.

Additionally, i am using payssion payment gateway + plus woocommerce conditional payments, however all of a sudden for no reason i noticed payssion gateways are not showing up properly on checkout anymore.

Just to add, My main Payment gateway DLOCAL is not working on the checkout.

You may go ahead and disable, enable etc.

I would appreciate your urgent help as my website is live, but you can proceed on the live website, i already have a backup.

Just to update you about the payment gateway not showing on checkout, I disabled"is multiple allowed" so it goes back to USD on checkout, and also, If on checkout it is on USD then all payment gateway is supposed to work, but it doesn't work..

And it also works with conditional payments plugin.

 

Somehow I feel it should be able to work with"is multiple allowed" yes to yes.

Hello

I did  test - https://c2n.me/49p2HiU - currency switches correctly

I did  test with payments - https://c2n.me/49p3yDX.png - but that doesn't depend on my plugin.  I even disabled my plugin and no difference