Support Forum

Content of the article

WPBE - WordPress Posts Bulk Editor Professional
You need to log-in to create request (topic) to the support

GeoIP rules are not working properly

(new from 01-07-2019)
This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I have purchased paid version of this plugins and setup few currencies and also I have setup GeoIP rules for each currency.

Now issue is that, sometimes it is showing welcome currency icon with converted price. Say for example my welcome currency is USD and if any UK based customer is visiting the website, then that customer is able to say converted price from USD to GBP but currency icon is showing $ instead of GBP.

Can you please help me to resolve it?

Thanks

Hello Jon

I can not verify your purchase code.  Paste your code without extraneous characters and text

I can't check it - https://c2n.me/44qU1qU.jpg

Hi Pablo,

I have updated purchase code field.

Please try to login with this URL https://drawmycartoon.com/wp-login.php?action=enter_recovery_mode&rm_token=tqkAkQpIySeS5wezLvayZ7&rm_key=zW6khk9YY4b8jtzqgo7LmS

 

Thanks

Please use this email for login https://drawmycartoon.com/wp-login.php?action=enter_recovery_mode&rm_token=7cq2sGubeM3UXVILqHnU8T&rm_key=sB3HRszQC7rSd5qQNwlONM

Hello

I created  test  page - https://drawmycartoon.com/test-geoip/

My  test - https://c2n.me/44tw3dL - Everything seems to work correctly

Can  you drop me  exact  link to the  issue?

 

Hello Pablo,

You can see that issue on home page. Actually it appears sometimes only. It is not frequent issue, if you will test 10 time then you might be able to notice it 2 time.

You many needs to test with INR currency, most of time we have seen that issue in INR currency.

Thanks

Hello

Please  do test!

Hello Pablo,

I have tested and that issue is not fixed yet. When we are opening website in privet window, it is showing welcome currency and when we are refacing page once again then it is working correctly. It seems like issue with cookies. That issue is only occurring in INR currency.

 

Thanks

Hello

Please  drop me  video  with  the  issue

Hi,

Here is video https://www.loom.com/share/ec02fb1603d1407fb7f0cec563acc12b

Hello

https://c2n.me/44ArYkD.jpg - This is the functionality of a third-party plugin!  please  disable  tm-extra-option.  And  do test.

To test  GeoIP use  VPN or https://www.locabrowser.com/