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Free Trial Not Working

(new from 01-07-2019)
This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.


Any purchase made in USD, the free trial option is not working. For Canadians, everything is working fine: the 7-day free subscription trial works well.

Price for Canadians: 5.99$/month or 59.99/year subscription with 7-day free trial

Price for US: 4.99$/month or 49.99$/year subscription with 7-day free trial

But for US customers, the full price (monthly or yearly) is charged right away and the free trial doesn't work. This is what the customer get's charged:

Please help!


This seems to be incompatible with a third-party plugin. read  this  please -