PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Free Trial Not Working

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

Any purchase made in USD, the free trial option is not working. For Canadians, everything is working fine: the 7-day free subscription trial works well.

Price for Canadians: 5.99$/month or 59.99/year subscription with 7-day free trial

Price for US: 4.99$/month or 49.99$/year subscription with 7-day free trial

But for US customers, the full price (monthly or yearly) is charged right away and the free trial doesn't work. This is what the customer get's charged:

Please help!

Hello

This seems to be incompatible with a third-party plugin. read  this  please - https://currency-switcher.com/woocs-labs/

Hi Pablo,

After testing it with other plugins by disabling it, I see that it doesn't seem to be a plugin incompatibility. The issue arrises when a person from USA purchases the subscriptions, the USA fixed price set in GEO IP Rules is forced and doesn't allow them to have a free 7-day trial. Is there a way to go about this? Everything with WOOCS works perfectly except for this issue. My store is in Canadian $, and when a Canadian shopper buys the subscriptions, the 7-day free trial works perfectly. The problem is really only with the fixed US$ price which doesn't seem to permit a free trial. Can you please help me out with this? I really like WOOCS and don't want to change currency switcher plugins. Please let me know, thanks a lot!

Hello

Unfortunately, a fixed price is a fixed price, it cannot change.