Currency switcher not working (due to WP fastest cache?)
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi Pablo,
Thanks for this great plugin, we just bought and installed it on https://www.lonesome-dragon.ch/shop/
We don't need any fancy features like GeoIP or any dependencies between language and currency, fixed prices or individual prices etc, so we have a very basic installation of the plugin using the side switcher (setting: only to be shown on pages"woocommerce").
But now by changing the currency with the side switcher, the currencies and prices of the products are refreshed, but not changed - they always remain the same.
When disabling the cache (WP fastest cache) it seems to work, but unfortunately this cache is very important to us, so we need to keep this.
The option"I am using cache plugin on my site" in the currency switcher plugin is already activated.
Can you please have a look into this and help us with this issue?
Thanks a lot, kind regards
Wolfgang
Hello Wolfgang
Please drop me wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - I will check it
Hello Pablo
Thanks for your answer. This is not a staging site (I don't have one); because of this I wanted to ask if it is maybe possible to analyze it with Chrome dev tools first (without wp-admin+FTP access)?
Well, some things in life are just not meant to be... Do you think it would be possible that my purchase can be cancelled and I skip the idea with this currency converter plugin?
Hi Pablo, I uninstalled the plugin now. But I will be happy to leave a 5-star review anyways if my purchase can be cancelled. Thanks a lot!
Hello
You need a reason to get the refund. You didn't give me a chance to check it out. I am sure that the problem is in incorrect settings.
I am sure that you are not like that, but there are users who buy a plugin and immediately ask for a refund in order to get money and a product
So please drop me a link to your site, and wp-admin access would be great https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png - Don't worry, I only need my plugin settings
The plugin is now already removed and replaced by another plugin. You can be sure that I don't want to use the lisence of your plugin somewhere else, since it's not working with WP fastest cache.
since it's not working with WP fastest cache. - Unfortunately a conflict with a third party plugin is not a reason for the refund
Please read this - https://themeforest.net/page/customer_refund_policy
It does not depend on me whether you will be approved for the refund. I showed you objective reasons why you might not get it. To request refund - https://themeforest.net/refund_requests/new