Currency changing on page change
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello, we are using pro version of this plugin into our site, and we have noticed that this plugin is not working well with our site, it's changing currency when we go to checkout, or in checkout page if we select AUD then also it is coming back to default GBP currency.
Can you please have a look and resolve this problem ASAP?
Just click on personalize button and add product to cart with selecting different currency from header right sie menu.
- https://www.pureinvitation.co.uk/wedding-invitations/skyler-wedding-invitation/
Thanks for quick support, what was the fix?
Welcome;)
Hello, it seems like this plugin is adding product twice when we add product into cart. Can you please check ASAP?
Hello, can you please have a look on above issue ASAP?
Hello, in the morning we have asked to fix currency changing issue when page change, it was fixed. But after fixing that issue, now when we add product to cart then it is adding 2 times.
Can you please look this issue ASAP? Or undo any changes that has been done on today morning.
Thanks in advance.
Hello please note that php session selection in currency storage option is breaking our site, and adding product into cart twice. So we have changed it back to transient. But we need to resolve this issue(currency is not keep same if we have changed it on next page) as earliest.
Hello
php session selection in currency storage option is breaking our site, and adding product into cart twice. - This is very strange, it means a third-party script conflicts with sessions
Try to set up these types of currency storage - https://share.pluginus.net/image/i20220718081553.png and do a test
Hello, I've set the settings in the plugin to Redis and had the hosting company configure this for me. https://imgur.com/a/j9t0uzB The currency switcher works fine but when the page changes to a new URL the currency switcher is reverting back to the default currency that is set. Even when you get to the checkout, it is showing the prices in GBP when we have selected USD in the currency switcher. Is there a way to find out which 3rd party script is conflicting with the sessions? Thank you, Avinash
Hello Avinash
Please try to enable this option - https://c2n.me/4gblan3.png - and do a test with sessions
If no luck - try disabling plugins one by one and test. Better start the test with a different theme