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Conversion issues with PayPal, Stripe and Refounds.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello!

After conducting several tests, we noticed that promotional codes are calculated correctly when using bank transfer. However, the issue persists with PayPal and the plugin we are using with Stripe.

Given our need for everything to work seamlessly, we would like to request your direct assistance in resolving this issue. We are willing to purchase the PRO version and contribute to solving the problem, which could also benefit other customers.

Thank you.

Two pics of the working plugin with bank transfer:
https://ibb.co/8dwnScX
https://ibb.co/4SzjJJz

Hello

ok! PayPal does not convert fees, refunds and discount coupons. Did I understand you correctly?

You gave me 2 screenshots. But I see that all the prices on this screenshot are converted. Please describe in more detail what is wrong in these screenshots

Good Morning and happy new year!
Any news for us?

thanks

Hello

Happy new year!

PayPal does not convert fees, refunds and discount coupons. Did I understand you correctly?

You gave me 2 screenshots. But I see that all the prices on this screenshot are converted. Please describe in more detail what is wrong in these screenshots

Hello

The plugin is functioning correctly with bank transfers, as demonstrated by the two attached screenshots.
However, as previously mentioned, we are still encountering issues with PayPal, specifically with the conversion of fees and refunds.

We are using the latest official version of WooCommerce PayPal Payments.

Thanks a lot

Hello

Please check your wp-admin access

Hi!
Now you can log in.

Thanks

Hello

Your access - https://share.pluginus.net/image/i20250109103151.png

Try to access here:

 

 

 

Quanticbot.ai/wp-admin

 

the website is identical to the previous one in terms of operation and related problems.

 

I also point out that when we go to convert multiple products, it converts the totals but not the individual products, where only the currency symbol changes.

 

screen attached https://ibb.co/72CB6b5

 

Thanks a lot

 

 

Hello

About  stripe payment - https://currency-switcher.com/woocommerce-stripe-payment-gateway

Can you add FTP access?

screen attached https://ibb.co/72CB6b5- screen attached https://ibb.co/72CB6b5

FTP Access added.
Thanks

Hello, good morning.

Any news?

Thanks!

Hello

Please do a test

I made an adaptation for the regular paypal fee

Please give me a link to order with paypal with refund

First of all, we would like to thank you for your support. We have conducted some tests, and everything is working correctly.

However, we would like to address another issue we previously mentioned:

When changing the currency for a credit note, the currency symbol updates correctly, but the numerical value remains unchanged.

Please find the attached screenshot for reference.  https://ibb.co/V0yNDfyw

Hello

Does this happen with all products or just custom ones(LearnDash)?

Hi!

It happens with standard products, becouse we use standard products to activatate learndash courses.

Thanks!

Hello

Ok! Please disable these third party plugins that affect prices and do a test

Hi Pablo,

We have some problem with discount conversion,
Try to see the attached image: https://ibb.co/QjjHk2z4

Thanks :)

Hello

Is this discount functionality provided by a third party plugin?

Please read this - https://currency-switcher.com/woocs-labs

Hi,

No, we’re just using the default WooCommerce discount code system.

We're also experiencing an issue with partial refunds — the refunded amount is not being converted properly.

Thanks