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Compatibility with Porto theme

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
moontidewebadmin(@moontidewebadmin)
4 Posts
Customers
August 2, 2019, 13:31

Hi,

I use the pro version of WOOCS on a flatsome theme website and a porto theme website. On the flatsome site it works perfectly.

However on the porto theme the currency doesnt switch. I have GBP as my main currency and EUR as my secondary currency. When i try to change from GBP to EUR the page refreshes and the widget switches back to GBP. No products have their prices converted (they all stay in pounds).

I use the exact same settings on flatsome and it works fine, so i think this is an issue with the compatibility with porto. I am not using wpml so there should not be a plugin conflict. On the porto website it says that this plugin is compatible so i dont understand the issue.

Please help!!!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 5, 2019, 11:53

Hello

Ok! Please drop me wp-admin access - https://c2n.me/42BAoj4.png

#2
moontidewebadmin(@moontidewebadmin)
4 PostsTopic Author
Customers
August 8, 2019, 14:39

Hi Pablo,

I uploaded the wpadmin access.

Thanks

#3
moontidewebadmin(@moontidewebadmin)
4 PostsTopic Author
Customers
August 8, 2019, 14:57

Hi again,

Ive managed to fix it now. It was just that i hadnt updated one of the reccomended plugins. Thanks anyway.

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 9, 2019, 12:05

Hello

welcome;)

#5
moontidewebadmin(@moontidewebadmin)
4 PostsTopic Author
Customers
August 9, 2019, 22:50

Hi,

Sorry but the problem has came back again on a different site on my multisite. Please see the private data for this topic to see the log in details.

Thanks,

Sunny

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2019, 11:53

Hello Sunny

Please paste  a link  to your site

#7