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Compatibility Issues

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

I am facing some kind of compatibility issues with WOOCS plugin. First of all, the AED currency for UAE mobile users is not working properly. The pricing is showing very high when someone visits my website https://hellofafashion.com/ from the mobile devices. The currency is working fine for the desktop users.

I have tested this and found that WOOCS is not compatible with one of the plugins named 'Ali Dropship Woo'. When I deactivate that plugin, the currency works fine.

I have already discussed this issue with Ali Dropship Support team and they have asked that the compatibility issue can be resolved by WOOCS and the other issue is described in this video https://www.awesomescreenshot.com/video/5059816?key=159be93a64f9dc0d9b1e76e6cc469c41. The pricing is shown high in the first few seconds when I reload the website.

I hope, you can help to solve these issues so I can run my business smoothly.

 

I am looking forward to your positive reponse.

 

Thanks

Hello

Please  add  FTP access

https://hellofafashion.com  - is this your test site?

Hi there,

This is my live website. I don't have any test site. Can you please check on my live site? I already have backup of it.

Hello

So  please  create  a test  site  OR  we are not responsible for your live site

and  please  add FTP access