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Jean-Philippe(@jean-philippe)
49 PostsTopic Author
Customers
Quote from Jean-Philippe on September 6, 2022, 11:39
Ok staging site details saved in pvt area. Please note I am not sure what server the staging environment is using so it will be difficult to confirms if vars30000 is set. I have saved an information extract of all my live site server parameters in pvt area. Please advise if you need a login to live site.
Ok staging site details saved in pvt area. Please note I am not sure what server the staging environment is using so it will be difficult to confirms if vars30000 is set. I have saved an information extract of all my live site server parameters in pvt area. Please advise if you need a login to live site.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 6, 2022, 11:55
here's the reason it doesn't work on the test site - https://c2n.me/4gyGlKh.png
here's the reason it doesn't work on the test site - https://c2n.me/4gyGlKh.png

Jean-Philippe(@jean-philippe)
49 PostsTopic Author
Customers
Quote from Jean-Philippe on September 6, 2022, 12:07
ok thank you. and here is extract from information sheet of live site https://capture.dropbox.com/TdTgiwUECDIHdoip
vars is set at 30 000 and despite this the settings did not save and filter did not work. I had to roll back the site to a backup with version 2.2.6.4 so that my product filter would still work. Please advise how we can resolve?
ok thank you. and here is extract from information sheet of live site https://capture.dropbox.com/TdTgiwUECDIHdoip
vars is set at 30 000 and despite this the settings did not save and filter did not work. I had to roll back the site to a backup with version 2.2.6.4 so that my product filter would still work. Please advise how we can resolve?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 7, 2022, 09:37
hello
Can you increase this value even more?
Are there taxonomies that you won't use in the filter?
Please add wp-admin+ftp access to your live site and update the plugin to latest version
hello
Can you increase this value even more?
Are there taxonomies that you won't use in the filter?
Please add wp-admin+ftp access to your live site and update the plugin to latest version

Jean-Philippe(@jean-philippe)
49 PostsTopic Author
Customers
Quote from Jean-Philippe on September 7, 2022, 14:28
hello
Can you increase this value even more? (hosting provider asked me to what value? why would older version of product filter work fine with current input vars?)
Are there taxonomies that you won't use in the filter? (yes I could consider switching some off from filtering)
Please add wp-admin+ftp access to your live site and update the plugin to latest version (I will request hosting to add ftp access. do you need admin access to live site? I can save in pvt area)
hello
Can you increase this value even more? (hosting provider asked me to what value? why would older version of product filter work fine with current input vars?)
Are there taxonomies that you won't use in the filter? (yes I could consider switching some off from filtering)
Please add wp-admin+ftp access to your live site and update the plugin to latest version (I will request hosting to add ftp access. do you need admin access to live site? I can save in pvt area)

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 8, 2022, 09:35
Hello
why would older version of product filter work fine with current input vars? - This is the main assumption. The reason for this behavior on the live site is unknown. please try 40000
(yes I could consider switching some off from filtering) - I mean taxonomies that you don't use, do you plan to use them in the future. an example - https://c2n.me/4gzM9KW.png and https://c2n.me/4gzMcrv.png and https://c2n.me/4gzMeoI.png and https://c2n.me/4gzMfpt.png and https://c2n.me/4gzMgSy.png etc.
do you need admin access to live site? - yes wp-admin access! but I already have it
Hello
why would older version of product filter work fine with current input vars? - This is the main assumption. The reason for this behavior on the live site is unknown. please try 40000
(yes I could consider switching some off from filtering) - I mean taxonomies that you don't use, do you plan to use them in the future. an example - https://c2n.me/4gzM9KW.png and https://c2n.me/4gzMcrv.png and https://c2n.me/4gzMeoI.png and https://c2n.me/4gzMfpt.png and https://c2n.me/4gzMgSy.png etc.
do you need admin access to live site? - yes wp-admin access! but I already have it

Jean-Philippe(@jean-philippe)
49 PostsTopic Author
Customers
Quote from Jean-Philippe on September 8, 2022, 09:45
Thank you for the advice. I now understand better what you mean about taxonomies. I will pass on your suggestion to my hosting and we will test the var40000 and revert with feedback.
Thank you for the advice. I now understand better what you mean about taxonomies. I will pass on your suggestion to my hosting and we will test the var40000 and revert with feedback.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 8, 2022, 11:22
ok! waiting for your answer
ok! waiting for your answer

Jean-Philippe(@jean-philippe)
49 PostsTopic Author
Customers
Quote from Jean-Philippe on September 13, 2022, 20:00
I took the leap and updated to latest version. 40 000 vars on server was sufficient to allow plugin to run correctly and save settings.
I took the leap and updated to latest version. 40 000 vars on server was sufficient to allow plugin to run correctly and save settings.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 14, 2022, 09:48
Hello
Ok! Great!
Hello
Ok! Great!