Bulk editor pro is not working
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Hi support
I tested out the latest free version on my staging site and it worked fine. I just purchased the pro version, installed it and it does not work properly? what is going wrong?
https://capture.dropbox.com/Sqz436AkY1HvUTkN
I will supply license and login in private area upon request.
Regards
Hello
Very strange! You bought a license recently but are using an older version of the plugin
please update the plugin to latest version(2.1.2) - https://bulk-editor.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Thank you, the update to latest version of bulk editor fixed all the issues ;)
Please advise why my latest version of product filter on the same staging site has an issue to save the settings? (I have saved license in the secret area)
Settings on live site https://capture.dropbox.com/fZj304aA1P4yjzHz
Settings on staging site which will not save ??? https://capture.dropbox.com/TOyEXx0KyNWZPZlC. The filter also does not seem to filter correctly.
Hello
You are using an old version of the plugin(WOOF)!
Please update it - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
thanks, what version number is the latest? my current version is 2.2.9.2 and when I download fresh from my theme forest account that is the version which arrive.
Your screenshot - https://share.pluginus.net/image/i20220830091239.png
2.2.9.2 is latest version
Thank you, any reason then why plugin does not work correctly? Settings wont save? I cant match settings on latest version to my old setting I am using on older version of plugin on my live site.
Hello
Read this please - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works
Thank you. Are you able to send me Version 2.2.6.4 of product filter in case latest version gives an issue after update? I am sorry I somehow deleted version 2.2.6.4 after download. Version 2.2.6.4 is very stable on my live site.
Hello
I strongly do not recommend using the old version of the plugin. We do not support older versions
The best solution is to set up the new version of the plugin
ok, I updated to latest version as you suggested, and as previously happened previously I experienced this issue. https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works
My hosting provider did follow the advice in article but it still did not help. Settings and taxonomies remain broken and the settings do not save. I am restoring the old version of the plugin from a backup I made before I upgraded to new version so things work again.
Please advise an alternative solution to this issue?
Hello
Please update the plugin to latest version(you can use a test site) and drop me wp-admin+FTP access. I will check it
Thank you, please check pvt area for FTP details of a test restore site. Scroll to bottom for latest information pasted.
Hello
I made a test. Problem as described here - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works - Your server has limits on the number of POST values
And it does not depend on the version of the plugin
On the test site, I reduced the number of taxonomies - now everything works correctly
My hosting responded with following feedback.
You can check the sites php info: https://mytanklife.com/info.php
| max_input_vars | 30000 | 30000 |
They used advice from https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works but despite this we have same issue that settings will not save.
Please ask PluginUs how are they determining the value of the POST limits on your server and what is the limit they see?
Hello
Can you update your access?
I saved a temp login to live site. Please treat with care. Thanks
Hello
Everything seems to be working correctly - https://c2n.me/4gyEzjc
Thank you. Is the video clip of my site using version 2.2.9.3 of product filter? I note current version on live site is still 2.2.6.4 and you say I can safely proceed to update?
regards
Sorry I didn't pay attention to the version
please drop me access to test site