Base currency: GBP
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, euros as well, check the screenshot added to private. The order shows pounds on Woo orders as well?
Thanks
Mark T
Hello
Please contact to Braintree support. Perhaps your settings limit currencies
Hi Pablo,
I have contacted Braintree and the problem is us having a single currency account.
Your currency converter is sending over the converted figure amount, so 90zl for example ends up as £90.
For now, within your plugin, I have set 'Is multiple allowed' to 'No' which works great on all of the pages apart from the checkout.
Although the money taken is correct, we really need to show the checkout page in the user's currency.
Is there a way to be able to do this type of thing?
Option 1 >> make it so that their currency shows but what sends to Braintree is always pounded from the last field
Option 2 >>so that it is just showing the user currency but always sends the order in pounds to Braintree
(almost like the conversion is just on top for display only)
https://snipboard.io/OFiva9.jpg
Or similar, I think you get what we are trying to do?
Hope you can help, many thanks Mark T
Hello
Unfortunately no! The user should see the currency in which it pays and we can not change it
Hi
I know this has been a while but I really don't want to uninstall your product as it looks nice on the site.
https://snipboard.io/Uk1A2T.jpg
Can I share with you this screenshot of an order from our Magento system? For years we have only needed a £ account on Braintree Payment because we convert before it settles. Im not as confident on WOO so is this setup not possible.
It just seems very extreme to get many currencies added to Braintree which I haven't before but i dont want to uninstall your product if I will end up needing to do this anyway.
Hello
Unfortunately we cannot help you with this.