Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
Flexible Shipping ProBy innovativedesign0 Answers · 6 ViewsLast ticket: 24 Oct, 2025 16:37 · innovativedesign
24 Oct, 2025 16:37
innovativedesign
innovativedesign
The order amount cannot be correctly identifiedBy Yang1 Answer · 19 ViewsLast ticket: 23 Oct, 2025 11:20 · Alex Dovlatov
Currency settings are not saving and there is no “Save” button visibleBy Petar3 Answers · 25 ViewsLast ticket: 22 Oct, 2025 11:35 · Alex Dovlatov
conversion error in cart and checkout.By davidreca5 Answers · 46 ViewsLast ticket: 22 Oct, 2025 11:29 · Alex Dovlatov
Converting to wrong pricesBy Fabio11 Answers · 71 ViewsLast ticket: 22 Oct, 2025 11:26 · Alex Dovlatov
Dropdown currency selector not workingBy soydanielias5 Answers · 42 ViewsLast ticket: 20 Oct, 2025 11:41 · Alex Dovlatov
Currencies not updating or propogating (was previously working)By laverwood8 Answers · 73 ViewsLast ticket: 17 Oct, 2025 15:53 · Alex Dovlatov
FOX, forced checkout currencyBy saarika1 Answer · 25 ViewsLast ticket: 17 Oct, 2025 15:45 · Alex Dovlatov
Converting to wrong priceBy myblackboy7 Answers · 47 ViewsLast ticket: 16 Oct, 2025 11:18 · Alex Dovlatov
request for refund, as program does not workBy saarika1 Answer · 13 ViewsLast ticket: 14 Oct, 2025 12:19 · Alex Dovlatov
JSON-LD broken when WOOCS is active (WooCommerce & Yoast SEO Premium)By fazilmrkt3 Answers · 68 ViewsLast ticket: 10 Oct, 2025 20:53 · Pablo Borysenco
[FOX LABS] request to convert the cash on delivery fee on the checkout pageBy Dawid16 Answers · 183 ViewsLast ticket: 08 Oct, 2025 18:59 · Pablo Borysenco
Currency Selection Switch StyleBy Yang3 Answers · 38 ViewsLast ticket: 07 Oct, 2025 20:25 · Pablo Borysenco
Sudden currency issue – always USDBy ale3201 Answer · 37 ViewsLast ticket: 07 Oct, 2025 20:21 · Pablo Borysenco
Custom Type Multi CurrencyBy onur12011 Answer · 37 ViewsLast ticket: 06 Oct, 2025 19:09 · Pablo Borysenco
Pricing issue using FOX – Currency Switcher and PPOM By ThemeisleBy zneo1004 Answers · 79 ViewsLast ticket: 04 Oct, 2025 11:09 · Pablo Borysenco
Error when using the new woocs_init_compatibility_woo_subscriptions hookBy leandroprz · 27 Answers · 300 ViewsLast ticket: 30 Sep, 2025 18:42 · Pablo Borysenco
Prices Shown in User Currency but Checkout Done in Shop Currency?By powerup3 Answers · 44 ViewsLast ticket: 26 Sep, 2025 19:29 · Pablo Borysenco
Not compatible with Barn2 Discount Manager & WooCommerce Cart Abandonment Recovery by CartFlows PluginsBy olivia.mason14 Answers · 186 ViewsLast ticket: 23 Sep, 2025 20:21 · Pablo Borysenco
woocs_auto_switcher left is blocking my mobile slideer and buttons are not clickableBy shubhamkumawat1494@yahoo.com4 Answers · 62 ViewsLast ticket: 23 Sep, 2025 20:12 · Pablo Borysenco
Grong Conversion Rate URGENTBy Marco7 Answers · 134 ViewsLast ticket: 19 Sep, 2025 21:01 · Pablo Borysenco
Default currency issue — loading USD instead of MXNBy carabella3 Answers · 81 ViewsLast ticket: 17 Sep, 2025 21:03 · Pablo Borysenco
Currency switcher causing conflict with YITH points & rewardsBy DesignM3 Answers · 75 ViewsLast ticket: 17 Sep, 2025 21:02 · Pablo Borysenco
Increase price by country as a global % ruleBy irinel3 Answers · 61 ViewsLast ticket: 16 Sep, 2025 20:47 · Pablo Borysenco
GeoIP Does not work with WP RocketBy Hamza1 Answer · 60 ViewsLast ticket: 15 Sep, 2025 21:21 · Pablo Borysenco
Disable switch in learn dashBy davidreca1 Answer · 45 ViewsLast ticket: 15 Sep, 2025 21:20 · Pablo Borysenco
Question about New Zealand Dollar (NZD)By indosphera1 Answer · 58 ViewsLast ticket: 11 Sep, 2025 21:16 · Pablo Borysenco
Issues in default currency for variable product.By Rahul1 Answer · 50 ViewsLast ticket: 11 Sep, 2025 21:10 · Pablo Borysenco
Unusually high number of Admin-ajax-php callsBy littlepanda1 Answer · 53 ViewsLast ticket: 09 Sep, 2025 20:45 · Pablo Borysenco
Woocommerce Product displaying Zero price for all product.By Amit3 Answers · 71 ViewsLast ticket: 09 Sep, 2025 20:37 · Pablo Borysenco
W3 cache is not compatible with your pluginBy aurimasd4 Answers · 58 ViewsLast ticket: 09 Sep, 2025 20:31 · Pablo Borysenco
WooCommerce Smart CouponsBy Chris_CH · 21 Answers · 302 ViewsLast ticket: 05 Sep, 2025 15:08 · Pablo Borysenco
Currencies showing incorrectlyBy Lewis7 Answers · 79 ViewsLast ticket: 05 Sep, 2025 10:43 · Pablo Borysenco
Issue with GeoIP Profile & Order Currency Reverting to USDBy greenhdbd@gmail.com3 Answers · 74 ViewsLast ticket: 02 Sep, 2025 10:23 · Pablo Borysenco
url based on currencyBy sikkander1 Answer · 48 ViewsLast ticket: 01 Sep, 2025 10:22 · Pablo Borysenco
Default Currency Has Stopped DisplayingBy judyvalidity5 Answers · 80 ViewsLast ticket: 27 Aug, 2025 10:21 · Pablo Borysenco
Shipping prices not displaying in checkout when USD currency is active.By Mvc1 Answer · 65 ViewsLast ticket: 26 Aug, 2025 10:36 · Pablo Borysenco
With Redis should I enable cache supprotBy Asif1 Answer · 79 ViewsLast ticket: 26 Aug, 2025 10:29 · Pablo Borysenco
Cash on Delivery fee not applied when FOX Currency Switcher is enabledBy Dawid3 Answers · 74 ViewsLast ticket: 25 Aug, 2025 10:25 · Pablo Borysenco
FOX - Currency Switcher Professional for WooCommerce API's IssueBy Niyoakisa1 Answer · 50 ViewsLast ticket: 22 Aug, 2025 11:05 · Pablo Borysenco
Conditional payment mode by currencyBy davidreca3 Answers · 61 ViewsLast ticket: 21 Aug, 2025 10:46 · Pablo Borysenco
Round Off not working properlyBy Issac4 Answers · 72 ViewsLast ticket: 20 Aug, 2025 10:14 · Pablo Borysenco
URGENT: Serious Conflict Between WOOCS Currency Switcher and External Importer Plugin Causing Massive Price ErrorsBy Hassan6 Answers · 88 ViewsLast ticket: 19 Aug, 2025 11:17 · Pablo Borysenco
FOX and B2BKing conflictBy axtioninc4 Answers · 63 ViewsLast ticket: 12 Aug, 2025 11:26 · Alex Dovlatov
Fox Currency Converter - Incorrect conversion amounts in Blocksy theme Free shipping progress barBy huskybear1 Answer · 73 ViewsLast ticket: 11 Aug, 2025 13:15 · Alex Dovlatov
Floating Currency SwitcherBy Issac1 Answer · 64 ViewsLast ticket: 11 Aug, 2025 13:03 · Alex Dovlatov
Symbol spacing and Currency not changingBy guidancekay6 Answers · 110 ViewsLast ticket: 08 Aug, 2025 11:03 · Pablo Borysenco
free shipping threshold is not working properlyBy Issac1 Answer · 68 ViewsLast ticket: 07 Aug, 2025 11:22 · Pablo Borysenco