Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
🎄 Holiday Notice - Support Vacation 🎄
ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.
Important information:
- ❌ No ticket responses from December 28 to January 6
- ✅ Support will resume on January 7, 2026
- 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
- ⚠️ Urgent technical issues: Please check our documentation and codex first
🎅 Season's Greetings! 🎅
We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉
We wish you:
- 🚀 Successful online stores
- 💰 Growing sales
- 😊 Happy customers
- 🎯 Achieved goals in 2026
Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.
Rest, recharge, and see you in 2026!
Best regards,
PluginUs.Net Team
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
مشكله العمله ما تحول في صفحة نجاح الطلب في تطبيق fluxstoreBy customer-support@dailyshopp.net13 Answers · 102 ViewsLast ticket: 24 Dec, 2025 13:03 · Alex Dovlatov
How to activate FOXBy fafiorellaalzamora1 Answer · 14 ViewsLast ticket: 23 Dec, 2025 13:39 · Alex Dovlatov
Price problem in the shopping cartBy davidreca2 Answers · 13 ViewsLast ticket: 23 Dec, 2025 13:38 · Alex Dovlatov
Not compatible with Dokan multi-vendor pluginBy Shohan14 Answers · 140 ViewsLast ticket: 22 Dec, 2025 15:33 · Alex Dovlatov
The currency you selected is different from the currency displayed on the website.By Yang12 Answers · 80 ViewsLast ticket: 22 Dec, 2025 13:36 · Alex Dovlatov
Geotagging issuesBy sinaigourmet14 Answers · 113 ViewsLast ticket: 19 Dec, 2025 12:51 · Alex Dovlatov
can we display the website tickets in USD but upon checkout, the customer will pay in SGD based on the daily fx rateBy dharmin.verz1 Answer · 25 ViewsLast ticket: 12 Dec, 2025 15:39 · Alex Dovlatov
CURRENCIES and REPPORTBy yassineel1 Answer · 30 ViewsLast ticket: 12 Dec, 2025 15:34 · Alex Dovlatov
Starting coin not working correctlyBy davidreca1 Answer · 37 ViewsLast ticket: 11 Dec, 2025 12:55 · Alex Dovlatov
Not compatible with Barion Payment Gateway for WooCommerce pluginBy Holland Child1 Answer · 27 ViewsLast ticket: 11 Dec, 2025 12:43 · Alex Dovlatov
Add a percentage onto prices?By DesignStack2 Answers · 34 ViewsLast ticket: 05 Dec, 2025 12:24 · Alex Dovlatov
CheckoutWC displaying prices incorrectlyBy kevin3 Answers · 67 ViewsLast ticket: 04 Dec, 2025 13:53 · Alex Dovlatov
Auto Change Currency?By DesignStack2 Answers · 48 ViewsLast ticket: 04 Dec, 2025 13:19 · Alex Dovlatov
Compatible with Product Bundles by Woo?By huskybear1 Answer · 53 ViewsLast ticket: 01 Dec, 2025 12:30 · Alex Dovlatov
WOOCS Pro Compatibility with WZone for Amazon.in and Amazon.com ProductsBy techteam3 Answers · 87 ViewsLast ticket: 28 Nov, 2025 12:56 · Alex Dovlatov
Currency Switcher Malfunction and Performance DegradationBy Filip10 Answers · 130 ViewsLast ticket: 27 Nov, 2025 14:57 · Alex Dovlatov
FOX shortcode restylingBy pladi18 Answers · 101 ViewsLast ticket: 25 Nov, 2025 12:48 · Alex Dovlatov
Request for Support – Currency Switcher Malfunction and Performance DegradationBy Affinite4 Answers · 105 ViewsLast ticket: 21 Nov, 2025 13:37 · Alex Dovlatov
Footer text covering FOX currency interfaceBy adam@startanywheremedia.com4 Answers · 93 ViewsLast ticket: 21 Nov, 2025 13:36 · Alex Dovlatov
Does not work with YITH Product Add-OnsBy Tony1 Answer · 79 ViewsLast ticket: 14 Nov, 2025 12:43 · Alex Dovlatov
Issue with Currency Rates and Value Display in WOOCS Pro (Base Currency: BHD)By ramjan5 Answers · 112 ViewsLast ticket: 14 Nov, 2025 12:39 · Alex Dovlatov
Issue with Stripe integration – wrong currency sent when using Fox Currency SwitchBy Cardinalmilano3 Answers · 89 ViewsLast ticket: 12 Nov, 2025 12:37 · Alex Dovlatov
Double currency display on productBy Jeph Sparkles3 Answers · 124 ViewsLast ticket: 11 Nov, 2025 13:29 · Alex Dovlatov
conversion error in cart and checkout.By davidreca8 Answers · 231 ViewsLast ticket: 11 Nov, 2025 12:55 · Alex Dovlatov
Multiple Currencies is ruining my revenue insightsBy Tony5 Answers · 101 ViewsLast ticket: 11 Nov, 2025 12:42 · Alex Dovlatov
Elementor Widgget NOT workBy Marco2 Answers · 80 ViewsLast ticket: 06 Nov, 2025 12:27 · Alex Dovlatov
Issue with calculated valuta on certain productsBy Tobias SJ1 Answer · 65 ViewsLast ticket: 06 Nov, 2025 12:21 · Alex Dovlatov
There is no option for the S$ symbol for the Singapore currencyBy polow1 Answer · 73 ViewsLast ticket: 06 Nov, 2025 12:15 · Alex Dovlatov
Facing Issue while using RealPress - Estate Sale and Rental WordPress ThemeBy humaira1 Answer · 104 ViewsLast ticket: 03 Nov, 2025 12:30 · admin
Converting to wrong priceBy myblackboy11 Answers · 218 ViewsLast ticket: 29 Oct, 2025 16:31 · Alex Dovlatov
Force Checkout in Base Currency (EUR) – FOX Currency SwitcherBy Alan1 Answer · 124 ViewsLast ticket: 28 Oct, 2025 12:25 · Alex Dovlatov
Checkout total shows wrong currency – need payments to stay in OMRBy info@meriian.com1 Answer · 110 ViewsLast ticket: 28 Oct, 2025 12:22 · Alex Dovlatov
Flexible Shipping ProBy innovativedesign1 Answer · 170 ViewsLast ticket: 27 Oct, 2025 11:47 · Alex Dovlatov
The order amount cannot be correctly identifiedBy Yang1 Answer · 159 ViewsLast ticket: 23 Oct, 2025 11:20 · Alex Dovlatov
Currency settings are not saving and there is no “Save” button visibleBy Petar3 Answers · 175 ViewsLast ticket: 22 Oct, 2025 11:35 · Alex Dovlatov
Converting to wrong pricesBy Fabio11 Answers · 214 ViewsLast ticket: 22 Oct, 2025 11:26 · Alex Dovlatov
Dropdown currency selector not workingBy soydanielias5 Answers · 211 ViewsLast ticket: 20 Oct, 2025 11:41 · Alex Dovlatov
Currencies not updating or propogating (was previously working)By laverwood8 Answers · 253 ViewsLast ticket: 17 Oct, 2025 15:53 · Alex Dovlatov
FOX, forced checkout currencyBy saarika1 Answer · 164 ViewsLast ticket: 17 Oct, 2025 15:45 · Alex Dovlatov
request for refund, as program does not workBy saarika1 Answer · 167 ViewsLast ticket: 14 Oct, 2025 12:19 · Alex Dovlatov
JSON-LD broken when WOOCS is active (WooCommerce & Yoast SEO Premium)By fazilmrkt3 Answers · 258 ViewsLast ticket: 10 Oct, 2025 20:53 · Pablo Borysenco
[FOX LABS] request to convert the cash on delivery fee on the checkout pageBy Dawid16 Answers · 329 ViewsLast ticket: 08 Oct, 2025 18:59 · Pablo Borysenco