Yith Request a Quote issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
We are using Yith Request a Quote plugin. We also use WCFM Marketplace. Our vendors are able to receive quote request from clients.
Actually everything working well when the request is in the base currency (USD in our case). But when its secondary currency as EUR there are problems.
Example of the issue :
The base price of the product is 1€ or 2$, the demand is 1000 products in quantity, so 1000 euros or 2000$. The client want the price with the shipping included in the product price, sot the Vendor can edit the order/quotation request, and change the price for 1000 products at 1500 euros, 1,5€ per product is calculated automatically. Then the quotation is sent, the client receive the good price by email and can go to checkout. But at this step, the conversion the 1,5euros is back to 1euros.
If we do the same manipulation with the $, the base currency, we do not have any issues, 2$/ product, finally the vendor quote it at 2,5$ / product x 1000 qty : 2500$, no issue in the cart.
Only when we are on secondaries currencies we have this issue. Could you help to fix it ?
Hello
Please read this - https://currency-switcher.com/woocs-labs
Hello Pablo,
I have read it, and i did not find any snippet code to add for this plugin I have added videos to show the issue, the staging site credentials in private data. Please let me know if you can have a check ?
Hello
Ok! I added my IP.
I will add this plugin to the adaptation queue
Hello Pablo,
Thank you, i just send you all the ftp informations
I'll write to you as soon as we get the result.
Ok thank you Pablo, waiting your feedback
Hi Pablo,
Did you already got chance to have a look on the issue ?
Thanks in advance
Hello
Unfortunately it's not your turn yet. I'll write to you as soon as our developer does it.
Hello
Please add new IP(I updated it in private data) so developer can start working
Hi Pablo,
Ok its added
Thank you
Please check ftp access - 530 Login incorrect.
i refreshed now your access account and password (check in private please)
Ok! I found the reason. Please turn off fixed prices and do a test
Unfortunately fixed prices will not work with custom or any other dynamic prices.
actually it work for the base currency, its impossible to make it work with the secondary currency ? Because only at the checkout we have the issue not before the checkout
Ok!
actually it work for the base currency, - Please turn off fixed prices and do a test. Your settings - https://c2n.me/4lI3YrW.png
its impossible to make it work with the secondary price ? - I think it's possible, just turn off fixed prices and do a test in euros
Because only at the checkout we have the issue not before the checkout - Yes, before the cart, a third-party plugin overrides the price display function. But in the cart the price is taken in a different way and our plugin shows the price that you set up. That's why it's called a fixed price, a price that doesn't change.
Yes, i already tried without fixed price in EUR, and we have no issue, the only issue is when a fix priced is setup for the EUR, then after the quotation, it doesnt override the initial fix price setup, its coming back to initial fix prices, and for USD which is the base currency, we do not have that issue
Hello
Yes, as I wrote earlier, unfortunately this will not work with fixed prices.