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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Wrong shipping price when change …

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Wrong shipping price when change currancy

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

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12 Posts

Customers

August 22, 2022, 10:01

Hello ! the defualt currancy is SEK ! but when change currancy to EUR or another one i get problem in shipping fee ! as the image below the shipping option fee = 18.71 EURO , but in the top= 1.75 EURO and thats wrong !

https://ibb.co/4pQVF5z

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 22, 2022, 10:50

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

This looks like an incompatibility with a 3rd party shipping plugin. read this - https://currency-switcher.com/woocs-labs

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12 PostsTopic Author

Customers

August 22, 2022, 10:56

So I have to ask to check the site and the problem, if the lab team accept! I got the solution!

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 22, 2022, 12:22

If you don't find the solution in the list of plugins - https://currency-switcher.com/codex/#code - You can create an adaptation request

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12 PostsTopic Author

Customers

August 22, 2022, 12:24

how i can do it

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12 PostsTopic Author

Customers

August 22, 2022, 12:30

i dont found the solution ! and i cant create new request ! i should wait 24 hour !!

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 23, 2022, 10:19

Hello

Please add wp-admin+FTP access to your test site - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

I will add this plugin to the adaptation queue

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12 PostsTopic Author

Customers

August 23, 2022, 11:31

Done ! all info are there

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 23, 2022, 13:17

I added the plugin to the adaptation queue. I will write to you as soon as we get the result

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12 PostsTopic Author

Customers

August 23, 2022, 13:18

thanks a lot

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12 PostsTopic Author

Customers

August 26, 2022, 12:06

any updates ?

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 29, 2022, 09:32

Hello

This 3rd party plugin is in the queue! I will write to you as soon as we make the adaptation

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12 PostsTopic Author

Customers

August 29, 2022, 10:45

they working on ? or its in queue to check website then say if working on or not ? because my customer got orders and have much problems with shipping fee when his customers order out of Sweden and use another currency !

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 29, 2022, 12:16

or its in queue to check website then say if working on or not ? - Yes! Plugin in queue to start research and fix it

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12 PostsTopic Author

Customers

August 29, 2022, 21:59

please my customer want cancel his subscribe with WOOC Plugin and refund them because he got so much problem in his website and dont need your plugin any more ! im sorry about that