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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Wrong currency in invoice

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Wrong currency in invoice

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

digicoaching(@digicoaching)

4 Posts

Customers

August 2, 2023, 09:43

Quote from digicoaching on August 2, 2023, 09:43
Hello,
we use the plugin "Germanized" to generate invoices as PDF. Unfortunately the invoice shows the wrong currency (€), the correct currency would be CHF.
This is strange because in the order overview everything is listed correctly in CHF. Everywhere, except in the invoice.
The support of "Germanized" says the following:
*********************************************************************
this might have to do with how the logic of the multi-currency plugin works. Presumably the plugin uses filters for the output of a price via the function wc_price() which Germanized also uses here for the output of the invoice amount on the order page. However, the PDF is created statically, i.e. at a specific time, fixed and then saved and not subsequently adjusted. The decisive factor is which currency was specifically saved for the invoice. This currency is taken from the order at the time of synchronization and then stored in the invoice data. We use the order's WC_Order::get_currency() method provided by Woo for this.
If in doubt, you could also look at the currency of the respective invoice in the DB by finding the ID of the invoice in the storeabill_documents table and then filtering for this document_id in the storeabill_documentmeta table. There should be an entry _currency there.
The invoice is partially generated asychronously via Woo Action Scheduler. Possibly the multi-currency plugin has problems with this (but that would indicate a rather poor implementation) - but that's just a guess. It would be crucial that the multi-currency plugin filters the currency of a concrete order fix, i.e. at any time (not only in the checkout, in the admin area or similar). Maybe you should test another plugin.
***********************************************************************
We like your plugin very much, but we need a solution for this problem. We hope you can provide it in a timely manner!
Thanks a lot in advance,
with many kind regards,
Timo

Hello,

we use the plugin"Germanized" to generate invoices as PDF. Unfortunately the invoice shows the wrong currency (€), the correct currency would be CHF.

This is strange because in the order overview everything is listed correctly in CHF. Everywhere, except in the invoice.

The support of"Germanized" says the following:

*********************************************************************

this might have to do with how the logic of the multi-currency plugin works. Presumably the plugin uses filters for the output of a price via the function wc_price() which Germanized also uses here for the output of the invoice amount on the order page. However, the PDF is created statically, i.e. at a specific time, fixed and then saved and not subsequently adjusted. The decisive factor is which currency was specifically saved for the invoice. This currency is taken from the order at the time of synchronization and then stored in the invoice data. We use the order's WC_Order::get_currency() method provided by Woo for this.

If in doubt, you could also look at the currency of the respective invoice in the DB by finding the ID of the invoice in the storeabill_documents table and then filtering for this document_id in the storeabill_documentmeta table. There should be an entry _currency there.

The invoice is partially generated asychronously via Woo Action Scheduler. Possibly the multi-currency plugin has problems with this (but that would indicate a rather poor implementation) - but that's just a guess. It would be crucial that the multi-currency plugin filters the currency of a concrete order fix, i.e. at any time (not only in the checkout, in the admin area or similar). Maybe you should test another plugin.

***********************************************************************

We like your plugin very much, but we need a solution for this problem. We hope you can provide it in a timely manner!

Thanks a lot in advance,
with many kind regards,
Timo